8 of 8 Customer Service Jobs in Woking

IT Customer Success Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Success Manager to be based out of their Guildford offices. This role is on-site full … time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank Holidays! Paying up to £50k depending on experience! Main Responsibilities: Manage ticketing system for customer bugs … features and support. Critically evaluate incoming customer requests and communicate internally. New system features and regression testing. Customer systems training. Develop training material as required. Lead regular client meetings and support the acquisition of new customers. Liaise with customers to implement the company systems into their business. Customer onboarding and integrations. Create and proofread internal procedures and More ❯

center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯

support. Role Dimensions: The role will own the successful implementation of key technical enhancements to continually improve responsiveness and consistency of resolution to IT support requests and the IT service received by the end user community. This is an varied role that covers the complete end user systems estate, inclusive of the device and platform they operate on. Ensuring … and maintaining relationships with key Business stakeholders and suppliers. Tactical decisions to implement initiatives to ‘get things done’. Prioritisation of tasks in a high-pressure environment including managing customer expectations. Job requirements Knowledge, Skills and Experience: In order to thrive within this role, you’ll need to demonstrate previous experience in complex organisations and IT Support with an … SSO, SCCM, Group Policy, Security. Good networking understanding, VLANs, VPN, DHCP, DNS, LAN, WAN, Cisco Meraki. Some previous knowledge of hardware procurement and asset management. Understanding of ITIL and Service Management good practice framework. MCP/MCITP/CCNA certified desirable. Personal Attributes: Ability to build and maintain relationships with customers, peers, and stakeholders. Strong verbal and written communication More ❯

in managing networks, hardware, and software, as well as resolving day-to-day technical issues. This is a varied position ideal for someone who enjoys problem-solving, providing excellent customer service, and working with a wide range of technologies within education. Key Responsibilities Assist with the maintenance and support of Windows Server environments (2012–2019), Active Directory, Group … networking principles. Experience supporting Microsoft 365, Google Workspace, and InTune device management. Hands-on experience with hardware installation, configuration, and troubleshooting. Excellent problem-solving and communication skills with a customer-focused approach. Ability to work both independently and collaboratively within a team environment. A relevant IT qualification or certification (e.g., CompTIA, Microsoft, ITIL) is desirable. Benefits Competitive salary based More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯