2 of 2 Remote Customer Service Jobs in Wokingham

This fantastic opportunity allows you to join our Sales and Customer Success team in a blended role, gain a formal qualification while developing core communication, problem-solving, and commercial skills that will set the foundation for a successful career in customer-focused roles. We can be flexible about the September start date. Role Direct responsibilities of the role … include: Maintain and update the CRM system with accurate customer and prospect information Assist in the creation and scheduling of email sales campaigns, including drafting content and tracking engagement Log all customer interactions and activities to ensure a clear record of communications and follow-ups Support the sales team with lead generation, research and qualification of new business … opportunities Help prepare sales proposals and presentations for prospective clients Respond to inbound customer enquiries via phone and email, providing timely and professional support Monitor and report on campaign performance and customer feedback to the wider team Collaborate with the marketing team to align messaging and support promotional efforts Participate in team meetings and contribute ideas to improve More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯