2 of 2 Customer Experience Jobs in Wolverhampton

analysing, and enhancing data quality across customer journeys-ensuring accuracy, consistency, and completeness to support better insights and decision-making. Working closely with CX, Data, and Business teams, they will identify issues, track trends, and drive continuous improvement in how customer data is captured and used. Key Responsibilities … Monitor and report on Data Quality across customer data and CX touchpoints Identify data issues, root causes, and opportunities for improvement Support Data Governance and Data Stewardship initiatives Work with stakeholders to improve data capture, processes, and standards Deliver clear, actionable insights to enhance Customer Experience What ...

with a premium direct-to-consumer offering. Their DTC business is still young, with strong early traction and a clear ambition to refine its customer acquisition, conversion, and digital performance. The team is collaborative, warm and creative, with a thoughtful approach to brand experience and growth. The Role … digital performance, focusing on building a consistent rhythm of testing, learning, and optimisation. Your work will directly shape how the business grows its customer base and improves its onsite experience. Key responsibilities include: * Running weekly trading routines, reviewing performance and driving clear actions * Translating data into commercial decisions that ...