2 of 2 Customer Service Jobs in Wolverhampton

Troubleshooting skills with escalation to third-party providers as needed Strong Acturis platform knowledge and understanding of data structures desirable Proficiency with enterprise-level service desk systems Excellent communication, customer service and problem-solving skills Ability to train others, share knowledge, take initiative and work dependably Using … These Skills, You’ll Be Supporting employees via phone, in-person, or other channels, ensuring excellent service and thorough documentation Assisting with application issues, future acquisitions and business integrations Logging and managing incidents and service requests using enterprise-level ticketing systems Supporting application integration, data migration and onboarding ...

needs. The ideal candidate will have experience with providing Microsoft Dynamics 365 Business Central consulting and support, coupled with a passion for delivering excellent customer service. 1st Line Business Central Support Consultant Key Responsibilities: Assist in maintaining the smooth running of the helpdesk by logging cases received by phone … implementation or support of ERP Systems, preferably Microsoft Dynamics 365 Business Central or Dynamics NAV. Ability to work effectively in a team environment. Exceptional customer service, communication and interpersonal skills, both written and verbal. Proven track record of managing escalations from customers and delivering resolutions. Excellent communication skills. ...