3 of 3 Customer Engagement Jobs in Worcester

join their dynamic and growing CRM Automation team. The company is renowned for its fast-paced, collaborative culture and is focused on driving personalised customer engagement through high-quality CRM campaigns and automation journeys. The Role As a Senior CRM Executive, you’ll join the automation function within … the wider CRM team. You’ll be responsible for delivering automated lifecycle campaigns across loyalty and re-engagement journeys — working closely with segmentation, HTML build, and personalisation logic. This role requires strong technical CRM experience, with a focus on customer targeting and hands-on campaign build. Key Responsibilities … drop experience alone is not sufficient. - Segment customers using behavioural and transactional data to drive personalised content. - Monitor campaign performance and optimise based on engagement metrics. - Collaborate with loyalty and BAU CRM teams to ensure a seamless customer experience. Skills & Experience Essential: - 2+ years of hands-on CRM More ❯

a small dynamic team, the role involves elements of engineering management and hands-on engineering. Key Responsibilities Production of requirements specifications in-line with customer and product needs. Implementation of system designs to meet requirements. Overseeing internal or external resources implementing sub-system designs. Directly implementing sub-system designs … and execution of test strategies, test plans and test procedures to verify and validate designs. Design/prototype evaluation, fault finding, diagnosis and resolution. Customer engagement to elicit requirements, present designs for approval and provide post-delivery customer support. Co-ordinating in-house/external production. Supplier More ❯

a small dynamic team, the role involves elements of engineering management and hands-on engineering. Key Responsibilities Production of requirements specifications in-line with customer and product needs. Implementation of system designs to meet requirements. Overseeing internal or external resources implementing sub-system designs. Directly implementing sub-system designs … and execution of test strategies, test plans and test procedures to verify and validate designs. Design/prototype evaluation, fault finding, diagnosis and resolution. Customer engagement to elicit requirements, present designs for approval and provide post-delivery customer support. Co-ordinating in-house/external production. Supplier More ❯