4 of 4 Service Management Jobs in Worcester

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and … believe that businesses have an economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world. In 2021, as part of the Net Zero Financial Service Providers Alliance, we pledged to reach net zero carbon emissions by 2050 or sooner. In addition, we’re #BDOproud to support thousands of colleagues around the globe who regularly … and operations in the Global IT application landscape. Ensuring the integrity, availability, performance, recoverability, and security of the data services in accordance with established policies, procedures and to agreed service levels. Key accountabilities Day-to-day responsibilities and expectations for this position: Administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies. Working with the More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power of More ❯

and personal growth, all while valuing your unique contributions. The role of the MES Engineer is to provide a range of engineering support functions to facilitate the Managed Equipment Service operations such that Healthcare discharges its contractual obligations in line with the Company's Values. Job Description Main Tasks and Responsibilities Investigate and diagnose faults on a wide range … implemented whilst taking account of patient safety, efficiency, cost, performance and response/fix times. Carry out repairs in accordance with the manufacturer's specifications and within the agreed Service Level Agreements (SLA's). Carry out Planned Preventative Maintenance (PPM's) according to the agreed programme and PPM schedules. Carry out acceptance testing and commissioning of new, loan … workshop within a hospital environment. Good communication skills both written and verbal Sound knowledge of engineering principles and how they are applied in practice. Knowledge of Microsoft packages and service management software. In addition, you will have a good understanding of working to service level agreements and customer satisfaction targets. The post will offer extensive product and More ❯

Main Tasks and Responsibilities * To carry out all associated administration and monitoring of maintenance contracts and services provided by manufacturers and third party service providers. This will include obtaining quotes for renewals, reviewing jobs and identifying any ongoing service failures that could impact the ES service; * Raise orders for parts and repairs, validating goods received against invoices … and rectifying any discrepancies. The position will goods receipt orders on SAP and update the local stock management system; * Respond to customer enquiries regarding pass through costs ensure that information is accuracy and promptly provided; * To parcel and dispatch equipment when required; * Administration of the internal and customer asset registers by following processes to commission, update and remove assets … when required. Monitor manufacturers communications that identify any obsolete equipment and update the register appropriately; * Provide the customer notification of equipment that will permanently be removed from service and where necessary liaise with stakeholders to arrange for equipment collection; * Keep staff training records up to date and support the management team by obtaining training costs and arranging any More ❯