2 of 2 Service Delivery Jobs in Worcestershire

a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. IT Delivery Manager will manage the strategic and tactical direction of Vanguard's Customer Identity and Access Management (CIAM) program. You will own the process, execution … be responsible for driving the evolution of CIAM at Vanguard. Managing operations to ensure the API Gateway is efficiently and securely managed, delivering consistent service to support business goals and enhancing the efficiency and security of API management. This role is responsible for building and continually evolving a strong … management to develop and implement staffing and operational plans. Participates in the development of short and long term department goals. Monitors and reports on service delivery metrics and overall performance. 4. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve More ❯

Here s a look at some of the things you ll be doing: Develop and maintain strong client relationships with existing maintenance accounts, ensuring service satisfaction while cross-selling additional offerings to increase revenue and client retention Drive new business opportunities across targeted sectors such as Facilities Management (FM … for fire doors and fire-stopping systems, ensuring compliance with relevant regulations and timely project execution Collaborate closely with internal operational teams to monitor service delivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in … In-depth knowledge of British Standards applicable to fire safety maintenance (e.g., BS 5839, BS 5266) and familiarity with SFG20 standards relevant to FM service providers Understanding of fire door inspection and compartmentation principles, with the ability to identify compliance needs and remedial opportunities within customer premises Track record More ❯