1 of 1 Support Analyst Jobs in Worcestershire

Are you looking to kickstart or grow your career in technical support? This role is ideal for a recent graduate, experienced apprentice or anyone with SaaS experience in a similar role such as IT Support, Technical Support, 1st Line Support, 2nd Line Support, Application Support or Customer Service. Technical Support Analyst Location … scheme - giving you an excellent opportunity for development and career progression into teams such as Business Operations, Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join our Partner Support team. You'll act as the technical point of contact for our partners when their first line support is unable … are resolved efficiently and effectively. If you are passionate about delivering excellent customer service while expanding your technical expertise, we'd love to hear from you! You will; Provide support to our customers and communicate effectively via email, our portal and telephone. Accurately log, track and resolve issues in a timely manner, working within the help desk agreed SLA More ❯