Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adecco
future processes and identify gaps, risks, and dependencies. Collaborate with senior stakeholders, business analysts, IT teams, and external delivery partners. Ensure AI technologies (including GenAI and agenticAI ) are embedded into processes from the outset. Provide assurance that all designs meet governance and strategic objectives. Skills & Experience Proven experience in business architecture , including capability modelling and … operating model design. Strong background delivering large-scale Oracle Cloud ERP projects . Knowledge of embedding GenAI/agenticAI in business processes. Excellent stakeholder engagement and communication skills, with experience in complex, federated organisations. More ❯
Bridging Today and Tomorrow; partner closely with T&L Service Line leaders to apply the SLE program as the foundation for future growth. Translate firm-wide initiatives (e.g. AgenticAI) into Service Line strategies, ensuring today's transformation activities are directly connected to tomorrow's ambitions. Product Development & Adoption; working with the wider Digital Innovation team and the … capabilities into service line delivery, creating measurable financial and client impact. Emerging Technology Innovation (AI-led); identify and implement opportunities where emerging technologies, particularly Generative and AgenticAI, can transform Tax & Legal advisory, compliance, and reporting. Lead cross-functional teams to design, test, and deploy secure, ethical, and scalable AI-driven solutions that enhance … commercial mindset, with experience shaping and delivering transformation strategies that connect operational improvement ("today") with new market opportunities ("tomorrow"). Deep understanding of emerging technologies, particularly Generative and AgenticAI, and their practical application to complex business services. Strong product and change leadership experience, including the end-to-end lifecycle of digital solutions, from ideation and design through More ❯
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin enables businesses to deliver always-on, impeccable customer service and transform customer experiences. Fin can be combined with our Helpdesk to form the Intercom Customer Service Suite, providing AI enhanced support for … customers. What's the opportunity? There is growing demand for product people who work closely with our most strategic customers and help bridge their business goals with our AI Agent for Customer Service, Fin. As a Forward Deployed Product Manager (FDPM), you'll partner with strategic customers to understand their needs and design high-impact solutions that drive … real business value. You'll operate at the intersection of customer success, solution engineering, and product development, leading deployments of the Fin AI agent, scoping and implementing custom solutions, and influencing the R&D roadmap by turning insights into scalable product improvements. You'll also have the opportunity to shape the forward-deployed motion at Intercom. This is More ❯
Overview Customer Success Manager Location: London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with … our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push … value to our customers. What's the opportunity? Join Intercom as the Head of Account Management for EMEA and play a pivotal role in shaping the future of AI-driven customer service. In this high-impact, second-line leadership position, you'll drive revenue growth across both SMB and Mid Market accounts, ensuring our customers experience the full More ❯
Manager, Customer Education (Production & Innovation) London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. … speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? At Intercom, we're on a mission to make internet business personal. Our AI-first customer service suite is changing the standard for how businesses support their customers, making it faster, smarter, and more human. Our Customer Education team plays a key role More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
TXP
stakeholders. Required Experience: Experience implementing Oracle Fusion Cloud or similar SaaS ERP platforms. Business capability modelling/operating model design Service mapping AI experience (GenAI/AgenticAI) Stakeholder engagement at senior levels If you have proven and recent experience in the above areas - please submit your application for immediate consideration. TXP takes great pride in More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with … our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
Product Manager ( AI Proof of … Concept) Outside | Remote | Start Oct | 6 months + SR2 is supporting a central government-backed project exploring the next generation of digital public services, with a focus on agenticAI proof of concepts. The team is developing new ways to deliver personalised, relevant and practical guidance for citizens.We’re looking for a hands-on Product Manager to help … delivery of a cross-functional team. Defining and refining scope, MVPs and backlog priorities. Working with stakeholders to align on outcomes and success criteria. Supporting the development of AI-driven prototypes, ensuring they’re usable, testable, and add real value. Coordinating user testing with partner organisations across government and public sector accounts. Helping the team balance innovation with More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
Delivery Manager Outside | Remote | Start Oct | 6 months SR2 is supporting a central government-backed project exploring the next generation of digital public services, with a focus on agenticAI proof of concepts. The team is developing new ways to deliver personalised, relevant and practical guidance for citizens.We’re now looking for a Delivery Manager to join the … in short timeframes. Strong experience working with UCD teams (designers, researchers, content designers). The ability to foster collaboration and transparency across multidisciplinary teams. Experience managing delivery of AI tools or prototypes (beneficial) Why this project? This is an opportunity to be part of an innovative, impactful programme shaping how AI can support people through life More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SR2
Service Designer – Contract | AI Discovery Project | Outside IR35 SR2 are partnering with a consultancy on a high-profile government project, exploring the application of agenticAI to create more personalised digital public services.This is an early-phase discovery and proof-of-concept project, so we’re looking for a Service Designer with strong experience in shaping … services at inception stage — ideally with exposure to AI-driven tools and government environments.Key Details Start: Early October 2025 Contract: Until 31st March 2026 (initial) Rate: Up to £500/day (Outside IR35) Location: Hybrid – remote with some central London travel Clearance: SC clearable required (active SC desirable) Responsibilities Lead service design through discovery and proof-of-concept … phases. Design end-to-end services that integrate with emerging AI capabilities. Work closely with researchers, content designers, and technical specialists to shape strategy and delivery approaches. Help a multi-disciplinary team explore how AI can be used responsibly and effectively in a government service context. Experience Required Strong track record as a Service Designer on More ❯
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences. Fin can also be combined with our Helpdesk to … become the Intercom Customer Service Suite, which provides AI enhanced support for more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
delivery partner to define and document process scopes and gap that might impact the current operating model Ensure programme scope is aligned the organisations strategy. Embed GenAI and AgenticAI in the programme Develop models which show how the various organisational components (People, Process) combine to deliver value Assess gaps and document across the operating model. Provide assurance … on project within large complex organisations ideally within Higher Education or similar complex federated environments Experience of working on multiple Oracle Cloud Projects Experience of embedding GenAI and AgenticAI Extensive knowledge of Business Architecture to include: capability modelling, service mapping, and operation model design. Senior stakeholder management Able to translate business strategy into deliverable designs. Working with More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with … our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push … realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C-Level contacts, executives More ❯
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with … our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push More ❯
Account Manager, Commercial (German Speaking) London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. More ❯