5 of 5 Remote Autotask Jobs

security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯

incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are More ❯

deadlines Strong attention to detail and accurate record keeping Experience producing service reports or performance metrics is a plus Familiarity with ITSM tools (e.g. Autotask) or an understanding of SLAs would be beneficial A background in IT service delivery or ITIL Foundation certification is desirable, but not essential If More ❯

Services, Microsoft/Linux technologies, VoIP & Unified Communications . Experience selling Cisco, Juniper, or Meraki products is a plus. Familiarity with CRM systems (Salesforce, Autotask, Kaseya, etc.) . Ability to manage projects from presales to implementation. A full UK driving license is required. Whats in It for You? Salary More ❯

Manager due to additional client growth Main Tasks Manage projects from hardware upgrades to entire new build ICT and/or telecoms installations using Autotask CRM system and following PRINCE2 methodologies. Create, maintain, and update all project documents including but not limited to Project Initiation Documents, Scope of Works More ❯