26 to 50 of 643 Customer Service Jobs with Hybrid or WFH Options

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

join the Alliance PMO within the Storm Overflows Alliance at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Programming Planning professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »

Job Title: ICT Service Desk Agent Location: South Wales Police Headquarters, Bridgend, Wales Salary: £24,921 - £29,874 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part of … there has never been a better time to join! The Role: We are seeking a problem solver with excellent communication skills to join our Service Desk. As a Service Desk Agent you will be responsible for providing first line technical support to the 5000+ Officers and Staff across … at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities. Proven experience as an ICT Service Desk Agent or in a similar role. Must be proficient in Microsoft Office applications and demonstrate an understanding of their use within an organisational more »

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays 12 Month FTC remote more »

Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why … to 30 (plus Bank Holidays), Company Pension Scheme (8% employer contribution) Health Cash Plan How Synertec will set you up for success as a Customer Service Advisor: Embark on your journey with confidence through our Comprehensive Induction and Training Program. We invest in your professional development from day … your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors join our dynamic team as a Customer Service Advisor and become part of our more »

enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for a Service Desk Analyst who would like to help us reach our mission of making lasting connections with our customers to improve their lives. As the … Service Desk Analyst your key responsibilities are Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required for BUUK internal service levels. Working in a front of house position offering in person customer and … technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Collaborate with the wider IT team based in other locations via phone, email, or meetings more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

country with occasional travel to visit customers sites throughout the UK. This is a fantastic role with the main aim of supporting our UK customer base with technical expertise. Working primarily in a small, tight knit UK sales team, you will provide support to those sales colleagues as they … strive to deliver a comprehensive service to customers in distribution, house builders, specifiers, installers and construction industries providing technical expertise to ensure the right product is sold for the application necessary. This role will require significant technical knowledge in insulation product, but also requires a high level of interpersonal more »

risk management. Assist with the building of excellent collaborative relationships with internal and external stakeholders to support delivery of the Highways England imperatives, Safety, Customer Service and implementation of the Category Management approach. Drive continual improvement in health and safety performance demonstrating a strong understanding of Highways England … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

The Role We are looking for an experienced Senior Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to scope technical solutions, design, plan and document technical solutions, plan and … document technical work packages, implement technical solutions, assist in the transitions of solutions into live service, among other responsibilities. Senior Systems Engineer - Skills & Experience Work to deadlines At least 5 years experience in a technical role Advanced troubleshooting and problem-solving skills Able to work under own initiative and more »

SharePoint Developer to deliver a robust SharePoint Online platform and act as the Subject Matter Expert (SME) for the Microsoft Collaboration ecosystem, especially within Customer Services and business processes. This great opportunity to join a large and established IT Function who continue their transformation and digital journey. In this … Qualifications: Related Microsoft Office365 certifications. ITILv3 (or above) certification. Proven experience as a SharePoint/M365 Administrator. Strong understanding of SharePoint architecture, configuration, and customer processes. Knowledge of SharePoint and M365 security models, permissions, and user authentication methods. Experience with SharePoint migration, upgrades, and patch management. Excellent communication and more »

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

Established in 1988, Spitfire are a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony and IoT solutions to over 5,000 business customers, many … of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry leading … assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet and exceed set sales targets and sales activities more »

Location: London (Mainly Remote) Day Rate: £400-450 Outside IR35 Duration: 12 Months The ideal candidate will possess advanced knowledge of Microsoft O365, exceptional customer service skills, and the ability to manage and resolve complex technical issues. Ideally you'll have; Demonstrated ability to ensure vendor performance aligns more »

We're looking for a capable Technical Service Desk Lead with 5 years IT support experience to become an integral part of our service desk. You will lead and mentor the team on a day to day basis as they support our clients. As well as a strong … work 3 days per week in our E1 office. Youll have worked in a mix of technical roles, had experience leading a technical or service desk team within a MSP and possess an e xcellent understanding and experience within modern IT platforms, Enterprise IT systems and networking. Our clients … strong background in technology, you will be a problem solver who is able to troubleshoot problems for clients whilst being able to manage the service desk and tickets that come in and help manage projects such as client onboarding. Youll be joining us at an exciting time as you more »

project execution. Coordination: Manage onsite logistics requirements, including MHE, storage, and transportation (Air, Land, Sea) for domestic and international projects. Client Focus: Provide excellent customer service and account management to ensure client satisfaction. Tender Management: Support RFQ and Tender requests, contributing to competitive proposals. Reporting: Generate project, stock … and progress reports, as well as issue programs and schedules. Financial Management: Handle COD Accounts, supplier invoices, customer invoicing, and financial reporting. Customs Management: Manage import and export procedures, including ATA Carnet, T1/T2 documents, and customs formalities. About You Experience in leading logistics projects, focused on hotel more »

how designs address their current and future needs Ensure all key processes are documented and owned and establish and embed a culture of continuous service improvement Manage and maintain a technical documentation library About you Demonstrable evidence of producing high quality technical documentation Proven research, gathering and analytical skills … other technical specialists Ability to build strong working relationships with end-users, homing in on your presentation and communication skills to provide an excellent customer service Experience of working to TOGAF framework is desirable, but not essential Were also looking for you to have a working knowledge of more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor … work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability … developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. more »

Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »