Senior Service Delivery Manager
- Location
- Greater London, England, United Kingdom
customer governance.Strong stakeholder and customer management skills, including executive-level communication.Experience managing critical incidents, escalations, risk mitigation, and crisis communications.Strong knowledge of Agile, Scrum, DevOps, and application lifecycle management.Experience with service reporting, dashboards, trend analysis, and operational metrics.Strong people management, resource planning, conflict resolution, and leadership skills.Excellent communication, presentation, negotiation ...