Lead Systems Engineer –Agent Workspace
- Location
- Manchester, England, United Kingdom
part of a team. Working familiarity with AI tools and their appropriate application, including validating outputs for accuracy and bias. Experience with HTML, CSS, JavaScript, Python, Microsoft 365, Google Analytics, RESTful APIs, JIRA, Confluence, Zendesk, Five9, Decagon AI or equivalent contact center technologies preferred. Experience with large contact centers ...