7 of 7 Remote ITIL Foundation Certificate Jobs

and services through agreed communication channels Person Specification Qualifications Essential Degree level or equivalent qualification or able to demonstrate equivalent experience Commitment to continuing professional development for self Desirable ITIL Foundation Certificate or demonstrable equivalent experience. Working knowledge of Clinical Terms. Knowledge of NHS Wales organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further … information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to More ❯

or retirements from live service are controlled. Responsible for the creation of service designs in accordance with the agreed service level targets Responsible for the design and documentation of ITIL based service support models Contributes to the efficiency & effectiveness of service delivery by ensuring the adherence to discrete standard models and the consideration of service-related non-functional requirements … a proven track record in delivery in a similar role Proven Experience and execution of service design/architecture and Introduction Experience of working in a high-pressured environment ITIL Foundation Certificate (minimum) or Service Design Lifecycle module (preferable) Experience of SLA reporting, Key Performance Indicators, Dashboard reporting and Trend Analysis Supplier management experience Experience in case More ❯

our IT services. Key Responsibilities: End-to-End Change Management: Oversee the full change management process, ensuring all adjustments are logged, assessed, authorised, scheduled, and reviewed in line with ITIL best practices. Facilitate Collaboration: Chair and facilitate Change Advisory Board (CAB) meetings, engaging all stakeholders and creating a culture of open communication. Risk and Impact Assessment: Evaluate change requests … change and release processes to boost efficiency, consistency, and governance. What We're Looking For: Experience: Previous experience as a Change Manager, Release Manager, or within IT Service Management. ITIL Knowledge: Strong understanding of Change and Release Management processes within the ITIL framework. Risk Assessment Skills: Proven ability to evaluate the risk and impact of changes across infrastructure … stakeholders. Technical Familiarity: Knowledge of IT infrastructure and services, including cloud technologies, networks, and applications. ITSM Tools Experience: Proficiency with ITSM tools such as ServiceNow, Remedy, or similar platforms. ITIL Certification: While an ITIL Foundation certification (or above) is preferred, it is not mandatory. Key Competencies: Organisational Skills: Strong governance skills with a keen attention to detail. More ❯

Security, DevOps, Help Desk) to support projects and troubleshoot escalated issues. Automate routine administrative tasks using PowerShell , Bash , or Python scripting. Document configurations, architecture, and procedures in accordance with ITIL and change management standards. Requirements: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience as a Systems Administrator or Infrastructure … skills. Preferred Certifications Microsoft Certified: Windows Server Administrator Associate or Azure Administrator Associate (AZ-104) VMware Certified Professional (VCP) or CompTIA Server+/Security+ Cisco Certified Network Associate ( CCNA ) ITIL Foundation Certification Redbarn Pet Products is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, national origin, age, disability, veteran status, genetic More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership More ❯

as part of a team. Proficiency in project management tools and methodologies. Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly. DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in relevant technologies (e.g., Epic) Advanced degree (Master's or higher) in a related field is a plus. Experience in a large More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯