Atlassian Senior Consultant - ITSM/ESM Practice
- Location
- United Kingdom
required Design & Shape Solutions Translate business needs into high-level solution designs, roadmaps, configuration blueprints, and implementation-ready recommendations Design scalable ITSM solutions leveraging Jira Service Management and the broader Atlassian ecosystem Produce clear deliverables including discovery outputs, current-state and future-state process maps, Solution Design Documents, requirements … What It Takes? To succeed in this role, you bring: Significant experience in ITSM consulting, solution consulting, or service management transformation Strong knowledge of Jira Service Management and the Atlassian ecosystem Demonstrated experience leading customer discovery, requirements, and solution design workshops Strong understanding of ITSM practices, including incident, request ...