ensure the effective and efficient functioning of Shipowners' IT systems, taking a lead role in the provision of excellent customer service, technical support, and proactivemaintenance and leading initiatives and small projects to enhance and upgrade technical infrastructure. Senior Infrastructure Engineer - Role Responsibilities: Provide excellent customer service and … solving & troubleshooting : Quickly identifying and resolving complex issues. Communication skills : Explaining technical concepts to non-technical stakeholders. Project management : Planning and executing infrastructure projects Proactive mindset: See a problem and want to fix it, taking ownership Senior Infrastructure Engineer - Benefits: Personal Wellbeing Allowance of £1,250 per policy year More ❯
ensure the effective and efficient functioning of Shipowners' IT systems, taking a lead role in the provision of excellent customer service, technical support, and proactivemaintenance and leading initiatives and small projects to enhance and upgrade technical infrastructure. Senior Infrastructure Engineer - Role Responsibilities: Provide excellent customer service and … solving & troubleshooting : Quickly identifying and resolving complex issues. Communication skills : Explaining technical concepts to non-technical stakeholders. Project management : Planning and executing infrastructure projects Proactive mindset: See a problem and want to fix it, taking ownership Senior Infrastructure Engineer - Benefits: Personal Wellbeing Allowance of £1,250 per policy year More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll out innovative IT solutions * Helping shape and elevate IT … support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactivemaintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements and feeding into future managed service offerings * Collaborating with internal teams to More ❯
Hampton Magna, Warwickshire, UK Hybrid / WFH Options
Telent
our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product roadmaps. Day to day the role will perform proactivemaintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements. … we support. LI-HYBRID TJ-HYBRID About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect More ❯
Colorado Springs, Colorado, United States Hybrid / WFH Options
TASC Technical Services
modify accounts in Active Directory • Monitor network for outages • Resolve incidents using internal subject matter experts (SMEs) and OEM SMEs • Assist with reactive and proactive Problem Management • Support Change/Asset Management as required, via ticketing processes. • Interface with various levels of Air Force customers: CFP, NOS, MCCC, AMAC … needed You will support the network and end user devices for the customer base, ensuring stability through advanced troubleshooting, timely resolution of incidents, and proactivemaintenance to provide the maximum availability and optimal Mean Time to Repair. Customer experience is key and thus the Service Desk Technicians may More ❯
resolution. Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Proactivemaintenance & monitoring of hardware, software and mechanical systems in a broadcast environment. What you'll bring A degree or qualification in Broadcast Engineering More ❯
Towcester, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Wills Consultants Ltd
to join our international IT team, supporting and maintaining critical infrastructure across Northern Europe. In this role, you will be responsible for system installation, maintenance, troubleshooting, and support in a dynamic, global environment. This is an exciting opportunity to work with cutting-edge Linux systems in a global environment. … part of an international IT team Install, configure, and maintain enterprise Linux servers and related infrastructure Monitor system and database performance, applying updates and proactivemaintenance Provide 1st and 2nd line support for internal teams and customers Document processes, develop training materials, and update knowledge bases Contribute to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Somerset Bridge Group
Operations Manage the daily operations of IT infrastructure including servers, storage, networks, and cloud environments. Ensure uptime, availability and performance of IT systems through proactive monitoring and maintenance. Oversee disaster recovery and backup processes to ensure business continuity.Team Leadership Lead, mentor and manage the Infrastructure team. Assign tasks, manage More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
button and get stuck in? Here`s a taste of what you`ll be doing day-to-day: - Daily BAU checks and triage plus proactivemaintenance for: o Firewall/web filter errors and threats o Security emails - Validate contents o Cyberark dashboard - Application inbox o Mimecast errors … and threats o Web filter Unblock requests o MS Defender analysis - Assist service desk users with triage of any security issues - Support and maintenance of security tasks in AD/EntraID including o User group membership o Descriptions - Ensure all agent updates and patches for all security systems are More ❯
to the IT department along with input to project initiatives. Acting as an SME within Networks and Communication Services, including Incident and Problem Management, ProactiveMaintenance activities and Implementation of innovative new technologies. This exciting role requires supporting our fleet onboard which means some international travel throughout the … project delivery purposes Act as a technical lead in all Network & Communication activities, working closely with connectivity partners and third-party suppliers Perform daily maintenance and upgrades of the CUK infrastructure across ship and shore services Proactively identify operational issues and ensure remediation to minimise business impact, maintaining regular More ❯
providing comprehensive support for all business applications within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive … and proposal of automation opportunities in support activities Attending weekly CAB, presenting changes to be implemented by the Application Support team Ensuring housekeeping and maintenance tasks are completed on time Ensuring SLAs (Service Level Agreements) are met. Knowledge Management Ensuring knowledge is spread across the team and removing key More ❯
succeed: IT Operations - Responsible for managing the ongoing BAU support of the platform in operation environments, including change and incident management, service requests and proactive monitoring and maintenance. Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure the More ❯
play a pivotal role in our customer support processes, ensuring the seamless operation of UK-based ISP and Enterprise networks. Your responsibilities will include proactive monitoring, maintenance, and troubleshooting to deliver optimal performance and reliability. You will be integral to providing 24/7 coverage and support to … quo. A love for learning and obtaining certifications, coupled with an entrepreneurial mindset, will set you apart. We're looking for someone who is proactive, eager to grow, and ready to mentor others while contributing to a dynamic and supportive team. Responsibilities Key responsibilities of the role include: Network … testing, and troubleshooting for any detected or reported incidents Perform root cause analysis for recurring network issues and recommend improvements or solutions Change Management & Maintenance: Participate in scheduled maintenance windows, supporting planned network changes and upgrades Ensure all changes adhere to the change management process and do not More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
American Golf
retail stores within the assigned geographical area. Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. Conduct proactivemaintenance on a scheduled basis to minimise long term issues Work with the IT Operations Manager to identify support trends and failures. Ensure More ❯
confidently and effectively with robust, well-managed technology. You will act as a hands-on technical expert, providing 3rd line support, fault resolution, and proactive system maintenance across a wide range of services within the My Technology environment. From diagnosing and repairing complex issues to collaborating with service … operational and project-related issues Offer expert input to Technical Delivery Managers and Project Managers on product development Diagnose and repair faults, conduct routine maintenance, and implement system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and … role: Personal Attributes: A customer-first mindset and strong problem-solving skills Ability to work independently and as part of a collaborative team A proactive and solutions-driven approach Experience mentoring or supporting team members Strong ownership of tasks and commitment to completing projects Skills & Experience: 2+ years' experience More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
confidently and effectively with robust, well-managed technology. You will act as a hands-on technical expert, providing 3rd line support, fault resolution, and proactive system maintenance across a wide range of services within the My Technology environment. From diagnosing and repairing complex issues to collaborating with service … operational and project-related issues Offer expert input to Technical Delivery Managers and Project Managers on product development Diagnose and repair faults, conduct routine maintenance, and implement system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and … role: Personal Attributes: A customer-first mindset and strong problem-solving skills Ability to work independently and as part of a collaborative team A proactive and solutions-driven approach Experience mentoring or supporting team members Strong ownership of tasks and commitment to completing projects Skills & Experience: 2+ years' experience More ❯
Aldermaston, Berkshire, England Hybrid / WFH Options
AWE
application. Let us introduce the role This role is ideally suited to an engineer who enjoys hands-on work and has an interest in proactivemaintenance, reactive repairs, and forward-looking upgrades. Working with one of the biggest lasers in the world, the successful candidate will also be More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Engagements: Serve as a business application specialist by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performance metrics and perform essential maintenance tasks, ensuring optimal application performance. Foster … To be the successful candidate you will need: Strong experience working with Liquidlogic EHM, LCS and LAS is essential Experience in the support and maintenance of at least one core business application and providing customer support in an IT Service environment Knowledge of data quality standards Experience supporting the More ❯
is to ensure the smooth and efficient functioning of the service delivered to the organisation, achieving operational excellence. This role focuses on the supervision, maintenance, and enhancement of the firm's information technology infrastructure. It demands a combination of technical expertise, strategic planning, and team leadership to guarantee the … needs of the organisation. Manage the day-to-day operations of the Technical Operations Team, ensuring IT systems and services run smoothly. This involves proactive monitoring, regular maintenance, and prompt troubleshooting of any issues. Continuously seek opportunities to improve the organisation's IT infrastructure, enhancing its efficiency, reliability … and security. This may involve implementing new technologies, upgrading existing systems, or optimising processes. Emphasise a proactive preventive approach to issue resolution, identifying potential problems before they escalate into major disruptions. This may involve implementing preventive maintenance routines, conducting regular audits, and establishing robust backup and disaster recovery More ❯
to ensure the smooth and efficient functioning of the service delivered to the organization achieving operational excellence. This role will focus on the supervision, maintenance and enhancement of the firms information technology infrastructure. This position demands a combination of technical expertise, strategic planning and team leadership to guarantee the … Overseeing the day-to-day operations of the Technical Operations Team, you'll ensure that IT systems and services are running smoothly. This involves proactive monitoring, regular maintenance, and troubleshooting to address any issues that arise promptly. Continuously seeking opportunities to improve the organization's IT infrastructure, you … ll work on enhancing its efficiency, reliability, and security. This may involve implementing new technologies, upgrading existing systems, or optimizing processes. Emphasizing a proactive preventive approach to issue resolution, you'll work on identifying potential problems before they escalate into major disruptions. This may involve implementing preventive maintenanceMore ❯
IT Operations - Responsible for managing the on-going BAU support of the platform in operation environments. Including change and incident management, service requests and proactive monitoring and maintenance Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure More ❯
Gloucester, Gloucestershire, South West Hybrid / WFH Options
BAE Systems
IT Operations - Responsible for managing the on-going BAU support of the platform in operation environments. Including change and incident management, service requests and proactive monitoring and maintenance Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure More ❯