11 of 11 Remote/Hybrid SMS Jobs

projects. Your responsibilities will include: Developing customer contact strategies to improve engagement, retention and commercial performance Designing end-to-end customer journeys across email, SMS, push, in-app and onsite channels Creating lifecycle and retention roadmaps that improve customer experience, automation and operational efficiency Advising clients on CRM platforms, ESPs ...

acquire, engage, and retain members. Our flagship product, Keepme Antares , deploys intelligent AI Sales Agents across every communication channel – web chat, email, voice, WhatsApp, SMS, and social media – enabling fitness clubs to capture and convert leads 24/7, in any language. We’re a fast-growing, globally distributed SaaS ...

external partners to identify technical SEO improvements * Supporting product launches, campaigns and promotional activity * Identifying customer journey and conversion rate optimisation opportunities * Supporting email, SMS, segmentation and retention campaigns * Monitoring ecommerce performance and producing clear, actionable insights * Collaborating with marketing, product, commercial and operations teams What We're Looking ...

technical architecture. Key Responsibilities Define and govern enterprise CRM & CLCM architecture Architect acquisition, onboarding, engagement, retention, and reactivation journeys Develop omnichannel engagement patterns (email, SMS, push, in-app, real-time triggers) Lead personalization and real-time decisioning architecture (CDP, segmentation, ML models) Design campaign orchestration, eligibility logic, and compliant suppression ...

recognisable retail brands. The Role As Performance Marketing Manager, you will lead the team responsible for driving traffic, conversion and revenue across through Email, SMS, Affiliates, Paid Search, Paid Social and SEO. Working closely with agency partners, merchandising teams, ecommerce leaders and wider marketing stakeholders, you'll develop and execute ...

recognisable retail brands. The Role As Performance Marketing Manager, you will lead the team responsible for driving traffic, conversion and revenue across through Email, SMS, Affiliates, Paid Search, Paid Social and SEO. Working closely with agency partners, merchandising teams, ecommerce leaders and wider marketing stakeholders, you'll develop and execute ...

accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident ...

delivering excellent customer service, we would love to hear from you. Key Responsibilities Provide first line technical support via phone, live chat, and SMS, diagnosing and resolving issues efficiently Log, manage, and escalate technical faults in line with company processes Administer customer accounts and support the sign-up process ...

engagement platform helping businesses automate customer communications, streamline operations, and drive growth through intelligent workflows. The platform brings together customer conversations across calls, email, SMS, WhatsApp, and web channels while enabling businesses to automate repetitive administrative and operational tasks. The Opportunity This is an opportunity to build and lead ...

Technical Support Advisor to join our growing support team. In this role, you'll provide first-line technical support via phone, live chat, and SMS, helping customers resolve technical issues quickly and professionally. You'll manage customer accounts, support new customer onboarding, translate communications and documentation between English and German ...

CRM Campaign Specialist Location: Hybrid working, Central London offices, 10 days in every month. Salary: £40,000 - £50,000 plus pension, healthcare, life assurance, etc. Engagement: Fixed term, 9 months initially with potential for longer ...