13 of 13 Remote/Hybrid Senior Support Engineer Jobs

Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear … resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior ...

Engineers Escalate Problems. Others Own Them.When the easy fixes have been exhausted, who does the team turn to We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear … helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service.If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you.The Role at a GlanceSenior 3rd Line Engineer ...

Senior Support Engineer Location: Cheltenham (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £48,000 Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham. With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across ...

Senior Application Support Engineer Location: Cardiff - Hybrid Salary: Up to £35,000 + bonus CPS Group are working with a growing technology business in Cardiff that develops and supports software solutions for the financial services sector. They're looking for an experienced Senior Application Support Engineer to join their Engineering team and provide high-level technical support across their customer-facing applications. This is a great opportunity for someone with a strong background in Application/Software Support, SQL and technical troubleshooting who enjoys getting to the root cause of complex ...

Senior Technical Support Engineer (3rd/4th Line) – Birmingham/Hybrid £55,000-£65,000 Arden is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior … technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation ...

growing software business delivering enterprise-scale platforms to customers across international markets. With continued investment in technology and engineering, they're looking for a Senior Application Support Engineer to join their team and take ownership of complex application support issues. This is a great opportunity … experienced support professional who enjoys technical investigation, problem-solving and mentoring others. What you'll be doing Acting as a senior escalation point for complex application issues Investigating, diagnosing and resolving 2nd/3rd line support incidents Carrying out root cause analysis and implementing long-term solutions ...

Data Direct Networks seeks a Senior Designated Support Engineer to deliver expert support across the EMEA region for high‐performance storage platforms. You will troubleshoot complex Lustre environments, collaborate with global teams, and guide customers through advanced resolution steps. You will mentor junior engineers, contribute … tooling and documentation, and participate in on‐call coverage with flexible hours to support global time zones. #J-18808-Ljbffr ...

Hargreaves Lansdown, a leading FinTech company, is undergoing a technology transformation. As part of this journey, we are looking for a Senior End User Support Engineer with considerable experience in supporting Microsoft Windows and Apple Mac environments; someone who enjoys working with a variety of technologies … wishes to further their career by helping us achieve HL's mission. What you'll be doing Acting as a senior escalation point for complex end user, hardware, software, Windows, macOS, mobile issues. Providing advanced troubleshooting and resolution across Windows, macOS, iOS, Microsoft Intune and JAMF services. Leading technical ...

leading tech distribution company is hiring a Principal Support Engineer in Milton Keynes, UK. This senior role involves hands-on technical troubleshooting, leading high-severity customer escalations, and collaborating closely with engineering teams. Ideal candidates will have over 10 years of experience in technical support, expertise ...

GitLab is hiring a Senior Assigned Support Engineer (EMEA) for a fully remote role in the United Kingdom. You will leverage deep Linux systems knowledge, GitLab/CI/CD expertise, and a proactive support mindset to help enterprise customers prevent incidents and optimize performance. ...

Senior Control Systems Engineer – Technical Support Location: Abingdon, Oxfordshire (Hybrid after probation) We’re supporting the growth of a highly innovative semiconductor metrology business that is solving one of the industry’s biggest challenges: measuring the next generation of advanced semiconductor devices. Backed by leading global investors … continues to scale rapidly as demand for its breakthrough technology accelerates. As part of this growth, we are looking for a technically curious engineer who enjoys solving complex system‐level problems involving precision motion control, automation, software, electronics and advanced instrumentation. This isn’t a traditional support role. ...

Palo Alto Networks, Inc. in Greater London is seeking a proactive Technical Support Engineer who will work closely with customers to resolve complex post-sales challenges. Candidates must have a minimum of 7 years' experience in network security and expertise in TCP/IP, VPN solutions, and troubleshooting. ...

outcomeEngaged – We operate as one, building strong relationships4 More –We always go further for our people, customers and partnersAbout the roleActs as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority incidents.Takes ownership of major incidents and escalations, supporting effective service … restoration and minimal customer impact.Provides technical leadership across the team, improving quality, consistency, and capability.Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.ResponsibilitiesOwn and resolve complex and business‐critical incidents, acting as technical escalation point for engineers.Provide technical leadership during major ...