1 to 25 of 32 Senior Support Engineer Jobs in the UK excluding London

Job Title: Senior IT Support Engineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯

Senior Support Engineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a Senior Support Engineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯

JOB DESCRIPTION Job title: Senior Support Controls Engineer Department: UK Manufacturing Grade: T03 Location: On Site - Hamble - Southampton (SO31 4RF) Working hours: 37.5 Hours Per Week A brighter future awaits you CooperVision is one of the world's leading manufacturers of soft contact lenses with a presence … lives. We're all about bright futures - for our people and those who wear our contact lenses. Job summary - What to expect: As the Senior Support Controls Engineer, you will support lens manufacturing machinery and control systems across multiple sites in Hampshire, working closely with Machine … Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through root cause analysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a highly automated environment, ensuring UK Manufacturing stays current with the latest More ❯

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers … acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide … issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look More ❯

Senior PLM Support Engineer Senior PLM Support Engineer Apply locations GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R Job Description: The opportunity: We have a new and exciting opportunity for an experienced and team-oriented … as we expect a need to be in our Basildon office just 2-3 times a week. What you'll do as a PLM Support Engineer: Provide administration support which includes project setup, user creation, role assignment and access controls, interfacing with ICT as required. Provide specialist … frontline problem solving, advice and guidance to Teamcenter users. Provide user support via PLM help desk providing solutions to incidents raised. Maintain the help desk database to ensure accurate recording of incidents. Investigate PLM problems in a structured logical approach providing recommendations and outcomes in an effective manner. Provide More ❯

We are looking to recruit a full-time Senior Support Engineer within our Service Delivery team. We are looking for an appropriately qualified and experienced individual to work within our IT & Systems team across our sites in Watford, Luton and Hemel Hempstead. You'll work alongside a … team to provide technical support for curriculum implementation and business operations. It's important to have strong troubleshooting skills at a second-line level, along with hands-on experience in installing, configuring, and resolving issues with hardware and software. You should also be confident in diagnosing problems, evaluating situations … and Change management, Hardware Asset management, and service desk applications. MAIN PURPOSE OF JOB: To deliver day to day IT Business as Usual (BAU) support services, also, to support the IT Service Delivery Manager in improving support services. The role of the Senior Support Technician More ❯

Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯

Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯

A Senior 3rd line Support Engineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its innovative technology … IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rd line Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid … scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rd line Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site More ❯

A Senior 3rd line Support Engineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its innovative technology … IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rd line Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid … scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rd line Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site More ❯

Senior Snowflake Matillion Support Engineer (x3) Are you ready to chart your own career path? At SJP we need talented individuals like yourself to support our evolving culture. If you're seeking an employer that is passionate about excellence, innovation and autonomy, SJP could be the … place for you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level Number of roles available: 3 The role As a Senior Support Engineer for our Data Platform, Snowflake and Matillion, you will be a key part of the … St. James's Place infrastructure team. You'll be working to support the technology and processes used to deliver and support the SJP Data Platform technologies, specialising in Snowflake, Matillion or a combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations More ❯

The Senior Digital Support Engineer drives the delivery of direct support to all internal/external customers utilizing Stryker's cloud system environment. The incumbent will assist the Digital Support manager to design support processes that can scale to meet the needs of a … quickly growing business. The Senior Digital Support Engineer will collaborate with Research and Development to define troubleshooting protocols and issue resolution sequences. Coordination of support amongst multiple vendors and internal teams to resolve complex system failure scenarios is a major component of this role. The Cloud … Support team works together to take on technical challenges and provide a positive experience for our customers. What You Will Do Apply technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web, while assisting with root cause investigations More ❯

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. … Mentoring/coaching a small team of 1st/2nd Line IT Support Engineers. Must hold a full UK Driving Licence + have your own vehicle. Experience of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical … Support Engineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll … also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test More ❯

Senior IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯

Senior Product Support Engineer (m/f/) Senior Product Support Engineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯

Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This … opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity … companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy Join a high-performing team in a remote-first, tech-driven environment Strong career development, benefits, and compensation package The Role You’ll play a key role in scaling and supporting global IT More ❯

workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line … support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure More ❯

Senior Broadcast Support Engineer Department: 61-155 - Broadcast - Broadcast Engineering Employment Type: Permanent Location: UK - Leeds Reporting To: Harry Backhouse Description Why join DAZN? Join DAZN in Leeds and be part of a global sports streaming leader that's transforming how fans experience live events. Our Leeds … You'll work with the latest broadcast and OTT technologies, solving real-world challenges that impact millions of viewers worldwide. Whether you're an engineer, developer, or operations expert, you'll find opportunities to grow, learn, and make a difference. At DAZN, we value teamwork, creativity, and passion for … You'll play a key role in delivering world-class live sports to millions of fans. We're looking for a motivated professional to support our cutting-edge playout and OTT operations. You'll lead on-shift teams, manage escalations, and ensure seamless live event delivery. Collaborate across departments More ❯

Senior IT Support/Infrastructure Engineer A top-tier client of ours is on the lookout for a sharp, hands-on Support Engineer to join their experienced tech team. If you're someone who enjoys solving technical problems and being part of impactful IT projects … this could be a great fit. You'll be providing day-to-day support to users while also contributing to a wide range of projects built around Microsoft and cloud-based platforms. Your day-to-day: Supporting and managing systems like Active Directory, Microsoft 365, Windows Server, Intune, and … general security tools Working on technical projects, from upgrades to migrations Acting as a go-to for 2nd/3rd line support issues We're looking for someone who: Has solid experience in a 2nd/3rd line IT support role Is keen to grow their skills in More ❯

The Senior Technical Support role is part of our specialist Applications Delivery team, a group of dedicated technical professionals committed to delivering reliable IT services that directly support policing operations through the maintenance of robust, high-availability systems. As a Senior Technical Support specialist, you … will focus on the operation and support of Oracle ERP systems, along with a range of related business applications. Your responsibilities will include responding to user queries, monitoring system performance, documenting support procedures, supporting system upgrades and maintenance activities, and contributing to ongoing service improvement initiatives. This is … and knowledge of best practices to ensure optimal outcomes. This role requires both professional maturity and a passion for continuous improvement within a dynamic support environment. Key responsibilities: Deliver end-to-end technical support for Oracle ERP systems, ensuring stability, performance, and business continuity. Lead and support More ❯

Noted as one of Europe’s fastest-growing companies, Nephos Technologies specialises in solving complex data problems for large customers. Our purpose is to support organisations to unlock the hidden value of data so they can innovate, transform and drive change in a modern digital world. Our vision is … forefront of change. At Nephos Technologies, our values guide the behaviours of how we strive to develop our company, engage with our clients, and support the development of our staff. At its heart, our values can be summed in three words: Innovation, Integrity, and Independence. The role We have … an exciting opportunity for an experienced application support engineer to join and be an integral member of our team, to provide technical support on systems delivered to clients which focuses on their Data Governance. There is also scope to develop DevOps related skills including infrastructure, automation and More ❯

in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service … requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support firewall More ❯