1 to 25 of 33 Senior Support Engineer Jobs in the UK excluding London

Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a … seasoned professional to take on a senior technical and supervisory role, working with a wide variety of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd … Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure More ❯

Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to … step into leadership roles. This is a varied role where you will be mentoring and supporting the more junior engineer (1st/2nd Line) in the team, acting as a point of escalation and getting involved in projects. This is a hybrid role, with three days a week based at the company's Manchester office and two days working … from home (post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ? You'll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and Servers … languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Ready to take your IT support career to the next level? Join our dynamic consultancy team based in the heart of Salisbury, where technical excellence meets meaningful client relationships. We’re on the hunt for a passionate and proactive 2nd/3rd Line Support Specialist with deep expertise in Microsoft technologies. You’ll be the go-to person … for complex client issues, working across Windows Server, Microsoft 365, Azure, Exchange, and more. What you'll be doing: Providing escalated technical support to clients via remote tools and on-site visits Managing and resolving complex issues across Microsoft-based environments Collaborating closely with consultants to design, implement, and refine solutions Acting as a trusted advisor, ensuring clients get … the most from their tech stack What you'll bring: Proven experience in a 2nd or 3rd line support role Strong hands-on skills with MS technologies (Windows Server, Active Directory, Azure, Microsoft 365, Intune, Exchange) A cool head under pressure and a knack for translating tech speak into plain English A commitment to continuous learning and customer satisfaction More ❯

We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯

We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯

Senior Technical Support Engineer - Empowering the technology that protects your community Deliver essential IT support for modern policing empowering the systems and infrastructure that frontline officers and staff rely on every day. As a Senior Technical Support Engineer within Avon and Somerset Police, you'll play a critical role in ensuring our technology … driving service excellence across a range of critical platforms. Join us and use your expertise to help make our communities safer, smarter, and more secure. The role: Configure and support network infrastructure: VPNs, routing, VLANs, firewalls, and SD-WAN solutions Administer and maintain Windows Server platforms Use remote deployment tools for application and device rollouts Install, maintain, upgrade server More ❯

operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team. Complete the … onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation as required. Work within information security … to ensure that services can be fully supported Investigate issues when escalated and act as liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe More ❯

Senior Technical Support Engineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative … platform already disrupting the UK and US criminal justice systems. We're looking for a Senior Technical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System More ❯

Senior IT Support Engineer – Weybridge - £45,000 + Great Opportunity! Role: Senior IT Support Engineer Location: Weybridge Salary: £35,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Weybridge who are looking to expand their team! This position comes as part of their growth plans for More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role … collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for … Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including delivering customer presentations and onsite technical support. Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution. More ❯

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers More ❯

Role: Senior Applications & IT Support Engineer Location: Leeds Salary : £45,000 - £48,000 Work Model: Hybrid/Flexible working available A leading organisation is seeking a Senior Applications & IT Support Engineer to play a pivotal role in supporting business-critical applications and leading the implementation of Microsoft Dynamics 365 (D365). This is an … excellent opportunity to join a forward-thinking IT team driving innovation across systems and processes. Key Responsibilities: Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS Lead and support application-related projects from planning to implementation Maintain integrations across hybrid infrastructure (cloud and on-premises) Drive improvements in ERP and … production system performance Deliver end-user training and ongoing support Collaborate with finance, production, and third-party vendors to support business needs Assist with stocktake and other business-critical functions (some out-of-hours work required) Ideal Candidate You are: An experienced senior support engineer with ERP application knowledge, particularly AX or D365 Confident in More ❯

Role: Senior IT Support Engineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with a … reputation for treating its staff like family, to help them find a Senior IT Support Engineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working in 2nd …/3rd Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function while helping complete More ❯

We have a current opportunity for a Senior Applications & IT Support Engineer on a permanent basis. The position will be based in Leeds. For further information about this position please apply. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

Senior 3rd Line Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver expert IT … solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rd Line Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is a fantastic opportunity … for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rd Line Engineer - What You'll Do Provide 3rd line/4th line support and resolve complex technical issues Manage escalated tickets Conduct audits, health checks, and contribute to service development More ❯

Senior Apps Support Engineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the … UK and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing … Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R More ❯

Senior Cloud Apps Support Engineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting … the UK and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be … Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and More ❯

Senior Apps Support Engineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the … UK and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing … Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R More ❯

Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity … the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis … of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies More ❯

to Move to Skip to Content Link Select how often (in days) to receive an alert: Location: Devonport, Plymouth, GB, PL1 4SG Onsite or Hybrid: Hybrid Job Title: CAFM Senior Support Engineer Role Type: Full time/Permanent Role ID: SF65463 At Babcock we're working to create a safe and secure world, together, and if you … join us, you can play your part as a CAFM Senior Support Engineer at our Devonport Royal Dockyard site. The role As aCAFM Senior Support Engineer, you'll have a role that's out of the ordinary. Play a pivotal role in transforming Babcock's Maintenance operations, contributing to the delivery of the Asset … infrastructure. Day-to-day, you'll manage and optimise the Computerised Maintenance Management System (CAFM), delivering new projects, continuous improvements, and tailored training to enhance asset maintenance performance and support business objectives across Babcock Devonport. Manage the CAFM across all Babcock Devonport departments. Lead CAFM projects, analysing requirements and recommending cost-effective implementation solutions. Design, manage, and deliver training More ❯

the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Designated Support Engineer - Southampton/London (hybrid) So, what's the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer … providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NiCE to ensure the overall health and performance of the … cloud-based WFM solution. How will you make an impact? Work with various NiCE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations More ❯

and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯