1 to 25 of 46 Service Design Jobs with Hybrid or WFH Options

looking for an Associate Business Architect to join our team on a full-time, permanent basis. The Benefits - 27 days annual leave, rising with service to 32.5 days, plus 8 Bank Holidays - NHS pension scheme, with around a 14% employer contribution - Free employee assistance service 24 hours a … could be a great role for you This is an incredible opportunity for a high-calibre individual with experience creating operating model and business design artefacts using a mix of tools to join our essential organisation. Your expertise will help shape innovative solutions that ensure we can continue to … architecture, apply now! What you will bring To be considered as our Associate Business Architect, you will need: - Experience creating operating model and business design artefacts using a mix of tools - Experience applying structured thinking to business problems and documentation - Experience working with different levels of seniority to capture more »

Role : Service Design & Transition Lead Location : London – hybrid working Salary : £70,000 - 75,000 + bonus + pension + LI + more We have a great opportunity with one of our global insurance clients to be a Service Design and Transition Lead. You’ll be joining … remain hands-on getting involved with a range of projects, whilst also managing and growing the team. The Role: Define and document the relevant service acceptance criteria with Delivery teams, ensure they are achieved, and perform QA on SD&T deliverables Direct engagement with several projects – the team currently … Identify any risks and influence key stakeholders to ensure these are addressed Review and aid the further development of the organisation's approach for Service Design, supporting the transition process and defining the acceptance criteria for transitioning new or significantly changed services into BAU operational support Promote and more »

sector entity that's reshaping the way public services are delivered. The Role: Experience Lead (Maternity cover) As an Experience Lead, you will spearhead design across the organisation’s digital estate, playing a pivotal role in the redesign of complex, interdependent services. You'll work openly and collaboratively, always … keeping the user at the center of everything you do. Your work will span multiple teams and all service channels, ensuring a seamless and user-centric approach. The role will lead product and content design and the development of design systems, fostering a culture and new ways … will be expected to build strong relationships with key stakeholders, providing leadership and influence. Your responsibilities will include forward planning to future-proof our design work by developing processes that enable rapid development of high-quality solutions. Additionally, you will oversee budgeting, estimating, planning, and objective setting for the more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs. more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent bonus package Location: London (good work from home options available) If you are interested in more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are more »

a leading consultancy to find an exceptional Digital Solutions Architect. As a Digital Solutions Architect, your role will be focused on working with product design and development teams to create innovative solutions for the consultancies clients' digital needs. Your responsibilities will include designing end-to-end solutions, mapping capabilities … value of new propositions and solutions through prototyping, feasibility assessments, and piloting. This role requires a hands-on approach to working with UX and Service Designers and developers to design and implement solutions, support rapid iterative development, and work collaboratively with their clients to achieve their desired outcomes. … end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess Computing and Micro-service based solution. Ability to communicate on a Business and Technical level bringing solutions to life for a range of stakeholders. Ability to design more »

Our Client, a leading Public Sector organisation, are looking for a Service Designer to join their Digital team. This is an immediate requirement and requires BPSS or SC clearance. The following is essential: Strong Service Designer background UI/UX background Previously worked in the Public Sector BPSS more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

IT Service Designer - Remote - Permanent You will be joining a professional and dynamic team, which is going through a period of sustained growth with an Enterprise international agenda. The team operate within an existing framework using standard repeatable processes/templates Fully Remote (Very occasional travel to office … + £60,000 per annum + 10% bonus What you'll be doing - IT Service Designer (Service Transition Management) Designing Services for optimal availability via introduction of robust proactive service management processes and designing for end user consumption ensuring positive User Experiences are delivered Creation of Service Design Packs and implementation of Service Transition Plans to realise new Services meeting agreed requirements Delivering Service Design for multiple projects within a programme in compliance with the organisation's delivery frameworks and as a co-ordinated, seamless transition Being accountable for the transition activities more »

Job summary An exciting opportunity has arisen as a Senior Service Transformation Manager, on a fixed term two year contract, to support a range of improvement projects taking place across our 8 Nottingham City Primary Care Networks and working as part of the Nottingham and Nottinghamshire Primary Care Transformation … Team Reporting to the Deputy Director (Primary Care Transformation), you will lead on service improvement projects to support a range of projects which may be related to the development of thriving primary care, improving the primary and secondary care interface, PCN population health management projects and implementation of the … ICB Primary Care Strategy. Main duties of the job Implement effective processes and procedures around process analysis, service design, resource planning and financial management of portfolio Ensure strong awareness of the local health care/population health needs and current market in order to deliver an effective strategy. more »

a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include … Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »

SERVICE TRANSITION MANAGER Fully remote - with occasional UK wide travel Permanent Up to £75,000 The Role: This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others … within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission. Supporting the on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to … standard. Responsibilities: Service Design : Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and commercial proposals and agreements and working with pre-sales and sales department and customers and more »

SERVICE ARCHITECT BRISTOL We’re growing rapidly and are seeking a Service Architect to embark on a software development project alongside a client in the defence industry. The role will put the latest technologies at your fingertips in a talented, collaborative team and high-energy work environment. We … plans are even bigger. With exciting growth plans and cutting-edge projects, there has never been a better time to join our incredible team. SERVICE ARCHITECT DESCRIPTION The main purpose of the role is to be responsible for the scoping, designing, and presenting of solutions to clients and their … staff through discussion, written proposals, formal presentations, whiteboard workshops and diagrammatic storyboarding. As a Service Architect, you will work with cross-functional teams, as well as collaborate with developers and internal teams on current and future roadmaps. The successful Service Architect must keep up with emerging technologies and more »

Chip Consulting firm Expertise in the UK Space Domain with knowledge of Government/MoD Space projects Proficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologies Understanding of Defence & Security sector challenges and innovative government … environment drivers: digital, automation, robotics, advanced analytics Strong project management skills, including detailed project planning and adherence to strict timelines Expertise in Operating Model Design to create optimal business architecture for digital strategy implementation Proficiency in Service Design, focusing on user-centric solutions to deliver maximum value more »

plus Bonus and Benefits (depending on experience) Contract Type: Full time, permanent Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual with at least ten years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

plus Bonus and Benefits (depending on experience) Contract Type: Full-time, permanent Would you like to work at the cutting edge of public service reform? Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual, with between two and five years … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public service design and change implementation specialists working across all sectors including children’s services, adult social care, health … who deliver public services. Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »

space to join a business that has embraced innovation throughout the last 25 years and continues to do so. The business is growing their service portfolio and is looking to expand their successful sales team in order to continue expansion of the client-base and promote the infrastructure and … opportunities. Generate and develop new business by networking and participating in relevant events. Collaborate with the technical team and use internal tools to develop service designs and customer proposals. Requirements Recent and verifiable B2B IT services sales experience in the SME to Enterprise sector for at least the past more »

Join a business driven by a passion for its people and on a mission to be truly diverse. Work with incredible global brands to design, develop, and maintain robust backend systems. Great benefits package including 25 days holiday, private healthcare, life insurance, and robust learning and development opportunities as … frameworks. We are looking for an engineer who can write clean, maintainable, and well-documented code following coding standards and software development best practices. Design, develop, test, and deploy scalable backend systems following the principles of Composable MACH architecture. Collaborate with product managers, frontend engineers, and other stakeholders to … equivalent commercial experience. Strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Proficient in one or more programming more »

of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would … be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As the Head of Service Management, you will play a crucial role in leading the IT Service Management (ITSM) practices. Your main responsibility will be to ensure the … managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO 20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support, and third-party vendor management. Your strategic leadership and collaboration with internal more »

have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »

Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required I'm working with my management consultant client, a winner at the Glassdoor Employees … year running, placing in the top 50 employers in its list of the Best Places to Work in 2024. They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a … growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major clients in both public and private sector. more »