26 to 50 of 149 Support Engineer Jobs with Hybrid or WFH Options

JOB TITLE: 2nd Line Support Engineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line Support Engineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of … 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point for 1st line team members more »

2nd Line Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line Support Engineer to join the team working in an existing technical team, managing … business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or Reseller and be used to dealing … with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry more »

within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT … Support Engineer to ensure the provision of IT across all the company's sites - 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As an IT … Support Engineer you'll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. You'll more »

IT Support Engineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT Support Engineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT Support Engineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service request … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »

Azure Support Engineer - Managed Services Provider Join a leading Managed Services Provider (MSP) as an Azure Support Engineer and become an integral part of their dedicated team. Our client specializes in delivering cutting-edge cloud solutions and managed services to businesses, with a focus on Azure … environments. This is an exciting opportunity for experienced professionals seeking to advance their careers in a dynamic and fast-paced environment. As an Azure Support Engineer, you will provide essential 3rd Line Support to clients utilizing Azure cloud services. Drawing on your expertise in Azure technologies, you … will resolve complex issues, optimize performance, and deliver exceptional support to ensure client satisfaction. This role offers exposure to diverse client environments and opportunities for professional growth within the MSP space. Key Responsibilities: Provide advanced technical support for Azure cloud environments, addressing infrastructure, networking, security, and application-related more »

IT Support Engineer - 1st/2nd Line £24,000 - £27,000 Salary + Company benefits Office-based - Bristol - Work from home opportunity. A chance to join an internationally renowned organisation with a presence across 3 continents. My client is an internationally recognised, award-winning organisation with offices spanning … twelve countries over three continents. This is an excellent opportunity to join a growing IT team who provide first class technical support to internal users across the companies large and diverse workforce. The Benefits: 7% Company Pension Life Assurance Money Coaching and Financial advice. Buy and sell holidays. Private … medical insurance Recognition Awards The IT Support Engineer Role: As part of a growing team of thirteen, you will be providing technical support to internal team members both on a remote and onsite basis. This is a progressive opportunity, with excellent progression and training opportunities. This is more »

IT Support Engineer - Contract Vacancy IR35 Status: Inside Rate: £130 - £160 p/d Working Location: Rochester - Hybrid (Friday remote) Contract Length: 3 months My client has a requirement for an IT Support Engineer on a 3-month contract. The client is a Managed Service Provider … charities to achieve success by keeping systems operational, data secure and teams empowered with the right tools for the job. They require an IT Support Engineer to provide during a busy period amongst several key contracts being won. Technical Office 365 Windows Server Active Directory Azure DNS, DHCP … TCP/IP Exchange Support end users on various Windows OS Experience working on rollouts, upgrades, and maintenance projects Provide technical support to end-users via phone, email, and via a ticketing system Troubleshoot and resolve hardware, software, and network issues in a timely manner If the skill more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in … further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal … IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as more »

1st/2nd Line Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2nd Line Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in … further detail. Alternatively, send your CV directly to me at owen . smith @ intechnologygroup . com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal … IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as more »

This is an excellent opportunity to join an IT support help desk and work in a varied and busy professional environment. Established over 25 years ago, the company has an enviable reputation, low staff turnover, and a diverse range of clients. THE 1ST LINE IT SUPPORT ENGINEER ROLE: Working in a team of 9 IT support staff, you will be: Taking support tickets and working with customers to resolve their issues by remote access Working on special projects, investigating new technology and services Receive paid training and mentoring to develop further certification. KEY SKILLS … and solve any complex issues with empathy Keen to learn and gain further industry-recognised qualifications. SALARY & BENEFITS YOULL RECEIVE AS 1ST LINE IT SUPPORT ENGINEER: £21,000 - £25,000, dependent on experience Flexible and hybrid working once trained Private medical insurance Personalised training with salary increases in more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy, IT support … activities in the helpdesk system Updating and managing the current working knowledge of the cloud products and services Working on the helpdesk providing technical support team by telephone, email and remote assistance Helping to manage support incidents for engineers out of the office on installations Extensive training will … Hybrid Working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, IT Systems Consultant, IT Solutions Consultant, Technology Advisor more »

Job Title Desktop Support Engineer Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays – office based; Fridays – work from home. Flexible-working might be considered (2 WFH days a week) following completion of probational period. Salary Range … in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 18 datacentres globally. Job brief We are looking for a Desktop Support Engineer to join our IT team at Servers.com to provide fast and useful technical assistance on computer systems. You will answer queries on … them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktop support engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. You more »

Job Role - 2nd Line Support Engineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2nd Line Support Engineer who is ready for their next challenge! The company an MSP based in … join! The Role The company are looking for someone who is ready to join highly successful team to play a pivotal role in the support of their business users both local and regional. You will be the go-to problem solver, tackling a diverse range of customer IT support cases with efficiency and professionalism so great communication skills are a must! You will be the IT Support Engineer to provide onsite, workshop and remote IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements more »

Not just another 2ndline support role. But when where youre seen as one of the most experienced in the team. The go-to person for helping with any issues/technical advice. Youll be the person that people look up to. But is that enough? Well why not get … involved in ad hoc projects and site visits for support & deployment? All whilst working with the latest & greatest technologies. For a growing IT Service Provider who have acquired 6 new clients in 2024 and are happy to offer 40% remote working. Growth of their staff is important to them … too theyll support & encourage your training, pay for your certifications and encourage you to grow your careers with opportunities in the 3rdline support & project delivery teams available. 2ndLine Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider more »

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who are really going places? If … solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support at the network … level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will be working on … Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you … it will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness more »

IT Support Engineer This is an excellent opportunity to join an established, reputable managed service provider. You will be joining a growing team of Engineers as part of a company with excellent job security and progression opportunity. Competitive salary – up to £30,000 Full time, permanent Monday – Friday … Company Pension Opportunity to work from home. IT Support Engineer Overview Provide support for all tasks within IT, both remotely and on site. Upholding and nurturing client relationships Providing technical support for incoming queries related to System, Software, Hardware, and Networks. Support disaster recovery situations. … all areas of IT. Requirements of the role Excellent communication via phone and face to face. To be able to organise your work and support other Helpdesk colleagues. To have a wide variety of IT support knowledge, including remote access, specialist software, and to be willing to investigate more »

Support Engineer Location: Bristol Working Pattern: Hybrid Salary: £40,000 - £58,000 + Bonus About the Role: We are seeking a talented Support Engineer to join our dynamic digital transformation consulting firm. This role is pivotal in ensuring the reliability and performance of our clients' systems. … environment, this could be the perfect opportunity for you. Key Responsibilities: • Monitor and maintain the performance of client systems using monitoring tools. • Provide expert support and troubleshooting for Java 8 applications. • Collaborate with cross-functional teams to deliver seamless digital transformation solutions. • Develop and implement monitoring strategies using Grafana more »

As a Telematics Support Engineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics Support Engineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration more »

Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills … a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in … computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of troubleshooting and resolving complex technical issues. • Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS more »

IT Field Support Engineer Midlands/Southern Region Permanent to £30,000 (DOE) + Car Allowance IT Field Support Engineer needed to support 14 depot sites spread across the Midlands + Southern region including: Northampton, Coventry, Derby, Cambridge + Reading. 3 days/week travelling … June/July 2024. Key skills, experience + duties include: Must have proven IT field service experience + be willing to travel regularly to support sites in the Midlands/Southern region. Regular on site visits, resolving break/fix issues, setting up new equipment + IT project work. … 2nd line technical support, installation, trouble-shooting, diagnosis, repair, testing + maintenance. Broad technical support background + the ability to work effectively unsupervised. Must hold a full UK Driving Licence. Benefits: Car Allowance (£4,500 p/a) + Business Mileage + 25 days holiday (plus an extra more »

IT Support Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to … technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly more »

IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support more »

Senior Support Engineer I have partnered with a global business well established within the online gaming/gambling industry who have ambitious growth plans for 2024. The company have a wide array of clients ranging from independent gaming studios to the world’s largest online casinos delivered into … but you will need the ability to travel to Oxford averaging 3/5 times per month on average. Key Skills Required: End User Support: 5+ years in a Microsoft-based environment. Desktop Hardware Support: Specifying, ordering, onboarding, and troubleshooting desktop/laptop equipment. Consumer Internet Support … Death in Service Fully flexible, mature working environment Salary up to £50,000 (depending on experience) If you are a tech focused and motivated support engineer looking for a new role with an ambitious organisation, then please apply today more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »