Senior Technical SupportEngineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical SupportEngineer (primarily … alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical SupportEngineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT … etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing client expectations and More ❯
Desktop Engineer Cardiff (Hybrid) Up to £40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing Desktop Engineer to join … our clients team in Cardiff, this is a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues More ❯
3rd Line Engineer (MSP) South Wales (2 days WFH) Up to £45,000 DOE Are you an experienced 3rd Line Engineer looking for your next challenge in IT & Telecoms? A well-established and growing Managed Service Provider is looking to expand their Service Department. Theyre seeking a skilled 3rd Line Engineer to join their team, supporting clients … Wales with advanced IT and telecoms solutions. The Role Youll be the final point of escalation for complex technical issues. Youll work closely with 2nd Line engineers, deliver exceptional support to clients, and help maintain and improve service levels across the business. Key Responsibilities Provide 3rd Line technical support, handling escalations from 2nd Line. Diagnose, troubleshoot, and resolve … complex IT issues. Maintain excellent communication and customer service at all times. Adhere to service management, security, and quality standards. Keep support tickets updated with detailed notes and time logs. Maintain and update client documentation. Requirements (Essential) 5+ years experience at 3rd Line level. Recent experience within a Managed Service Provider (MSP) environment. Strong experience with Windows desktop & server More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
sector client based in the Swansea region. They have embarked upon a number of large and complex technology transformation initiatives and are seeking a seasoned, confident and reliable IT Engineer to assist their teams. Your new role As an IT Engineer, you'll work as part of a team that is responsible for the rollout and upgrade from … Windows 10 to Windows 11. You'll travel between locations, providing hands-on support, troubleshooting issues, and ensuring a smooth transition for end users. Mileage will be paid, and you'll be expected to work independently while maintaining high standards of service. What you'll need to succeed Proven experience with Windows 10 to Windows 11 upgrades Strong desktop … support and troubleshooting skills Full UK driving licence and access to your own vehicle Excellent communication and customer service skills Ability to work across multiple sites with minimal supervision What you'll get in return A rewarding contract providing exposure to a high-profile public sector client. Furthermore, a COMPETITIVE DAY RATE OUTSIDE IR35 on a 3-MONTH INITIAL More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯
