controls, forms, tables, notifications, service catalogues and workflows. Monitor platform health, resolve incidents and defects, and support upgrades, patches and regression testing. Manage development, test and production releases under agreed change controls. Maintain concise platform, configuration and support documentation. Development and automation Design, build, test and deploy … Client Scripts, UI Policies, Script Includes and Scheduled Jobs. Develop reusable, supportable solutions that follow ServiceNow standards and minimise customisation. Produce essential technical designs, test evidence and release documentation. API and third-party integrations Design, build and support integrations between ServiceNow, Salesforce and other enterprise systems using REST/ ...