2nd Line Engineer
- Hiring Organisation
- Nextech
- Location
- Huntingdon, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £40,000 per annum
escalation point for the 1st Line team, resolving complex incidents with calmness and precision Provide remote and on-site support for end users and infrastructure Deliver, install, and configure IT equipment at client sites to a high standard Monitor alerts and patching, proactively preventing client-impacting issues Troubleshoot advanced … Server, Active Directory, and networking technologies Work with cloud platforms including Azure, AWS, and Google Cloud Support virtualisation platforms such as Hyper-V and VMware Liaise with third-party suppliers to coordinate investigations, upgrades, and resolutions Assist with site deployments and system implementations Provide basic end-user training ...