4 of 4 Customer Service Jobs in York

About The Role FDM is a global business and technology consultancy seeking a Functional Consultant – Contact Centre & Workflow CRM (CSP) to join an ongoing Customer Service Platform transformation programme . This is initially a contract role with strong potential for extension. The role will be hybrid and based … case management), and data into a single platform. The role will focus on accelerating design and delivery readiness, ensuring seamless end-to-end customer and colleague journeys across channels and case management. Responsibilities Facilitate business and design workshops across Contact Centre and Workflow workstreams Translate business requirements into high ...

trading optimisation and operational efficiency, you will play a central role in defining how we use AI and intelligent automation to enhance the customer experience at scale. As we continue to expand internationally, this role will be fundamental in ensuring we deliver a seamless, commercially effective experience for millions … ecommerce strategy and roadmap to support scalable international growth across the UK and European markets.Define and lead Gear4music’s AI strategy across ecommerce and customer-facing digital experiences.Define and deliver holistic design & UX modernisation across our website estate.Identify and implement scalable AI and automation opportunities that improve customer ...

issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support … Salary up to £30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known ...

driving licence and a car Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary ...