Information Technology Support Engineer
- Hiring Organisation
- Damia Group
- Location
- York, North Yorkshire, UK
- Employment Type
- Full-time
operational role and enjoys working at the heart of live service delivery. The Role As a Duty Engineer, you will be responsible for the proactive monitoring, support and maintenance of complex global systems and networks. Acting as a key escalation point, you will respond to incidents, perform detailed … degradations in line with SLAs Perform fault diagnosis, root cause analysis and incident reporting Support LAN, MAN and campus network environments Assist with security monitoring, threat detection and remediation activities Coordinate and communicate effectively during major incidents Carry out routine operational tasks, system checks and maintenance Contribute to continuous ...