Lead Customer Insight Analyst
- Hiring Organisation
- Harnham
- Location
- Leeds, England, United Kingdom
LEAD CUSTOMER INSIGHT ANALYST £60,000–£70,000 + 10% Bonus | Leeds (2 days / week) | Healthcare E-commerce THE COMPANY UK's largest online healthcare platform delivering prescriptions directly to patients' homes. Four core divisions: NHS prescription delivery, private online consultations, pet healthcare, and direct-to-consumer health … customer segmentation frameworks for acquisition and retention programs Work with social listening tools and voice of customer data Design and analyze A / B tests to optimize campaigns Partner with Data Science on predictive models (churn, propensity, scoring) Present insights to CMO, CRM Director ...