6 of 6 Customer Insight Jobs in Yorkshire

Geospatial Insight & Analytics Manager Location: Leeds (Hybrid, 3 days per week in the office) Salary: £65,000 + £5,700 car allowance + 13.5% bonus The Company A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data … to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage … one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics More ❯

Customer Support Representative Location: Hybrid-remote in Harrogate, UK Job Type: Full-time 9 - 5 Salary: £28,000–£30,000 per year Are you an excellent communicator who thrives on solving problems and providing outstanding customer support? If you are excited to be part of a forward-thinking company that is rapidly expanding, we’d love to hear … from you. The Role You’ll join our impactful Customer Support team, serving as a primary contact for our UK-based customers. Your initial focus will be on supporting consumers. As you advance in the role, you will take on greater responsibilities, including support for our project partners and B2B clients. This position is an excellent opportunity for individuals … looking to gain experience in the tech industry and build a long-term career in customer success, support operations, or account management. What You’ll Do Provide first-class support to customers via email and phone. Troubleshoot and resolve issues with care, clarity, and professionalism. Collaborate with internal teams to enhance support processes and user experience. Develop and maintain More ❯

Customer Support Representative – French Speaking Location: Hybrid-remote in Harrogate, UK Job Type: Full-time Schedule: 8-hour shift | Day shift | Weekend availability Salary: £28,000–£30,000 per year Are you a great communicator who thrives on solving problems and supporting customers? Are you fluent in both French and English, and excited to be part of a forward … thinking company rapidly expanding within European markets? If so, we’d love to hear from you. The Role You’ll be part of our small but impactful Customer Support team, acting as a key contact for both UK and French-speaking customers. Initially, your focus will be supporting consumers , but as you grow in the role, you’ll take … on more responsibility supporting our project partners and B2B clients. We’re looking for someone who is proactive, thoughtful, and enthusiastic about delivering exceptional customer service. This is a great opportunity for someone who wants to gain experience in the tech industry while building a long-term career in customer success, support operations, or account management. The role More ❯

product positioning. Client Details The company is a medium-sized organisation within the technology sector, known for its innovative approach to delivering cutting-edge solutions. With a focus on customer satisfaction and product excellence, the company fosters a collaborative and forward-thinking environment. Description The key responsibilities for the Product Marketing Manager - IT/Tech Services role will include … Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support … launching new IT products to UK markets. * Strong understanding of the IT Managed services market. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge of digital marketing tools and More ❯

start-up who are accelerating the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. As the Product Owner you … from end to end. Turn high-level business goals into clear, actionable user stories and deliverables. Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. Define and own the vision and roadmap for key product areas, driving maximum value and impact. Collaborate with stakeholders to review existing processes, uncover improvement opportunities, and shape … solutions that align with strategic objectives. Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. Support the helpdesk team by assisting with incident triage and providing timely updates on product-related issues. Act as a key point of contact for the More ❯

Solution Design: Provide customers with deep technical expertise in Generative AI and Machine Learning technologies, designing innovative solutions that help them meet strategic business objectives using AWS products 2. Customer Advisory: Act as a trusted advisor to line of business, AI, Data, and C-suite leaders, translating complex technical concepts into business value and guiding their AI transformation journey … and validate proposed solutions 4. Thought Leadership: Share best practices through AWS blogs, whitepapers, reference architectures, and helping to educate the broader technical community 5. Product Feedback & Innovation: Gather customer insights to inform AWS product teams about market needs and opportunities, contributing to the evolution of AWS GenAI/ML services based on real-world implementation experience 6. External … design/implementation/consulting experience for specific technology domain areas like (e.g. software development, cloud computing, systems engineering, infrastructure, security, data & analytics) experience - 3+ years management of technical, customer facing resources - 3+ years of years of experience in a Data & AI related field - 3+ years of experience in design/implementation/consulting for Machine Learning/AI More ❯