Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
the first point of contact for users needing technical support. Your role involves answering calls, emails and tickets, logging incidents accurately and providing initial troubleshooting for hardware, software and network issues. You will resolve common problems or escalate more complex issues to senior teams when needed. Excellent communication and customer service skills are essential. About Exemplar Health Care Exemplar … for all IT support queries Answer calls, emails and self-service tickets promptly Log and categorise incidents and service requests accurately Provide first-line troubleshooting for hardware, software and network issues Guide users through solutions in a clear and friendly manner Escalate complex or unresolved issues to second-line support Maintain detailed and accurate records in the ticketing system More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
eTeam
as a significant part of the role is working with technical/IAM specialists. Key Accountabilities: • This role requires an in-depth knowledge of Active Directory, Windows Server, Windows security and related technology. • Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. • Experience with Kerberos, NTLM, and … of these Essential Skills • Minimum 5 years overall IT experience with 2 - 3 years of experience working with Microsoft platform technologies. • Knowledge of Microsoft Directory services, application authentication and network security. • Must show a progressive advancement in responsibility including deep troubleshooting technical skills. • Self-driven and be able to work independently with minimal supervision • Requirements gathering in a technical More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
eTeam
as a significant part of the role is working with technical/IAM specialists. Key Accountabilities: • This role requires an in-depth knowledge of Active Directory, Windows Server, Windows security and related technology. • Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. • Experience with Kerberos, NTLM, and … of these Essential Skills • Minimum 5 years overall IT experience with 2 - 3 years of experience working with Microsoft platform technologies. • Knowledge of Microsoft Directory services, application authentication and network security. • Must show a progressive advancement in responsibility including deep troubleshooting technical skills. • Self-driven and be able to work independently with minimal supervision • Requirements gathering in a technical More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Cyberteam
knowledge, particularly valuable when collaborating with infrastructure and Identity & Access Management (IAM) specialists. Key Responsibilities and Technical Expertise In-depth understanding of Active Directory, Windows Server environments, and Windows security-related technologies. Knowledge of LDAP integrations, file transfer protocols (e.g., SMB), TLS protocols, encryption standards, and authentication mechanisms. Familiar with authentication technologies including Kerberos and NTLM, as well as … defining/implementing technical standards. Core Competencies Over 5 years of IT experience, including 23 years specifically with Microsoft platform technologies. Strong background in directory services, authentication protocols, and network security. Demonstrated progression in technical responsibilities and deep-dive troubleshooting skills. Capable of working autonomously and managing workload without close supervision. Experienced in gathering requirements in hybrid technical environments More ❯