Systems Functional Consultant
Leeds, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Capita
and maintenance for existing Salesforce implementations, driving continuous improvement, and ensuring optimal performance. In addition to Salesforce, you will be required to support the operation of other systems, including Qualtrics, and provide advice and guidance to other Development teams on best practices in customer management systems architecture. Central to your mission is prioritising customer satisfaction, whether internal or external … and drive user engagement. Document Salesforce configurations, customisations, and processes to ensure knowledge transfer and maintain system documentation. Provide functional support on the use of other systems such as Qualtrics Provide advice and suggestions to other developers on related Customer Service platforms Who are we looking for? Technical Proficiency: Demonstrate mastery in Salesforce platform development, encompassing Apex, Visualforce, Lightning More ❯
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