evangelist for user research. Able to summarise and simplify research output for Senior Leadership audiencesTeam leadership and line management experienceExperience with survey tools e.g. Qualtrics, AlchemerAbility to manage stakeholders across all levels of the business and develop good working relationships with product leadership groupsWhat we offer:When you join more »
more than 5 years experience will not be suitable for this role Experience in deploying, programming and/or writing surveys (Essential) Experience with Qualtrics (Essential) Experience using Microsoft Excel to manipulate and analyse data Proficiency in English, and one of: French, Spanish, Swedish, Portuguese, Japanese, German, Italian, or more »
an Agile way of working; Debugging/tracing and logging experience with logging tech stack incl. Splunk, Adobe Insights, Azure Application Insights, Azure EventHub & Qualtrics; Capability to write and implement a performance test strategy; Ability to write and maintain both performance test scenarios and performance Volumetric model; Experience using more »
The Change Partners - Global talent specialists for a connected world
the platform and provide training for the dashboard. We are looking for: Over 3+ years experience working with a SaaS platform. Extensive experience with Qualtrics platforms. Understanding of customer experience platforms. Previous experience working within market research/insight - Quantitive background. Attention to detail and able to work solely more »
Chertsey, Surrey, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Service Operations. Hybrid role - 3 days in the Office, 2 days working from home Key duties include: Managing the day to day operations of Qualtrics XM platform surveys and feedback. Scripting questionnaires including skip logic dashboard development and data collection. Customer Experience data analysis insights. Data interpretation and storytelling … leveraging analytics on the Qualtrics platform. Providing 1st line of support for customer service requests, and creating tickets for 2nd line support if required. Skills & experience: Essential - Experience with one or more SaaS survey platform experience technology (Qualtrics or Medallia.) Ability to configure the Qualtrics platform. Ability … to support Customers with in-depth Qualtrics platform knowledge. Hours of work: 37.5 hour week - can be worked flexibly within the hours between 7am - 7pm. Benefits include: 25 days annual leave Up to 15% discretionary performance based bonus per annum Defined Contribution Pension (up to 4% employee, up to more »
