Delivery Define, own and deliver the end-to-end eCommerce strategy from concept to execution, optimisation and ongoing evolution. Translate strategic vision into actionable roadmaps, investment cases and delivery plans. Lead platform selection, implementation, onboarding and long-term platform management. Present strategic recommendations, progress and performance updates to board-level … through conversion optimisation, customer acquisition and retention strategies. Design and deliver best-in-class digital customer journeys across all touchpoints. Lead website and app roadmaps focused on making the customers job easier. Champion data-driven personalisation, content strategy and customer engagement initiatives. Digital Enablement & Operations Design and implement adoption strategies ...