3 of 3 SIAM Jobs in Yorkshire

tickets are resolved efficiently and documented appropriately Support infrastructure and service operations activities, including patching, monitoring, availability management, and reporting Ensure all supplier-related processes comply with internal governance, SIAM, audit controls, and security standards PERSONAL PROFILE Extensive experience in IT operations or infrastructure service coordination Proven track record in managing and coordinating third-party IT service providers and outsourcing More ❯

skills. Ability to remain calm, logical, and professional under pressure. Proven ability to prioritise, multitask, and take ownership. Comfortable leading senior stakeholders through high-impact incidents. Desirable: ITIL Intermediate, SIAM Foundation, or Lean Six Sigma certifications. Experience in a Managed Services environment. What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless More ❯

Excellent communication skills, with the ability to convey technical information in a clear, meaningfulway to both technical and non-technical audiences. Experience with, or knowledge of, the SIAM (Service Integration and Management) methodology is preferred but not essential. Flexibility to provide out-of-hours on-call support and on-site presence during critical business events may be required. MEASURES OF More ❯