Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. ITIL v.3 or v.4 Specialist Qualification. Desirable SIAM knowledge. Experience Significant previous experience within an IT focussed role. 10+ years’ experience managing or influencing technical staff and projects. Significant proven success in improving more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
BJSS
responsible for setting up and chairing review boards, design authorities or other governance approaches ServiceManagement – you're familiar with the concepts of ITIL, SIAM; you understand the benefits of Service Blueprints andService Design Wrappers Vendor and Supplier Management – you can objectively review supplier delivery teams, contracts and commercial more »
solving skills and be able to devise and implement strategies beneficial to our clients Have effective time management skills Understanding of IT operations, ITIL, SIAMand end user servicemanagement measures Understanding of traditional hosting technologies and approaches (dedicated hosting, co-location, private cloud) strong understanding of IT outsourcing Awareness more »
experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs andService Architecture Experience in ServiceManagementand Supplier Management in more »
experience with ServiceNow and monitoring tools A proven track record ensuring IT projects are defined, designed and delivered within an ITIL framework in a SIAM model or in-house service delivery model. Experience in the development of Service Designs andService Architecture Experience in ServiceManagementand Supplier Management in more »
to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. 5+ years’ experience more »
who excel in such a dynamic atmosphere. Key skills: Ability to build relationships and engage with stakeholders. Knowledge and experience of ServiceIntegration & Management (SIAM) model operations. Knowledge of business ecosystems, Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), SOA, APIs, open data more »
continuous improvement, and support the professional development of team members. Strategy Development: Develop strategies and roadmaps for implementing and managing ServiceIntegrationandManagement (SIAM) practices within the organization, aligned with business objectives and IT service delivery goals. ServiceIntegration: Oversee the integration of multiple service providers, both internal andmore »
Olney, Buckinghamshire, South East, United Kingdom
Baltic Apprenticeships
Are you passionate about technology and eager to kick-start your career in IT? Baltic Apprenticeships is thrilled to be partnering with a unique ServiceIntegration & Management company for to hire their next IT Support Apprentice. This is an exciting more »