4 of 4 Remote Service Desk Analyst Jobs in Yorkshire

Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer – Based in Leeds- Mon – Fri Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/… Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer needs to have excellent communication skills, strong and logical troubleshooting/diagnostic's ability, be … a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer would ideally have previously contributed to Knowledge Banks (KB's) and acted as a Senior More ❯

We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of hours … pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will … Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You More ❯

prioritise tasks effectively. Personality counts, the team values people who bring energy, character, and a positive attitude to the workplace. This role could suit: ** Someone with IT helpdesk or service desk experience looking to broaden their skills. ** An IT or Computing graduate who is motivated to launch a career in technical support and wants hands on experience with … is £24,000-£27,000, and you'll benefit from structured training and development opportunities to grow your career. Additional benefits include: ** 25 days holiday, rising to 30 with service, plus bank holidays. ** Health, life assurance, and pension. ** Regular salary reviews and clear progression opportunities. ** A sociable culture with quarterly events, table tennis, pool in the office, and team More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯