Period
to

The median annual salary for a Service Desk Analyst was £24,000 in advertised job vacancies in Yorkshire during the 6 months to 29 June 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
England > Yorkshire
6 months to
29 Jun 2022
Same period 2021 Same period 2020
Rank 175 183 179
Rank change year-on-year +8 -4 +73
Permanent jobs requiring a Service Desk Analyst 119 60 21
As % of all permanent jobs advertised in Yorkshire 1.55% 1.05% 0.52%
As % of the Job Titles category 1.63% 1.11% 0.54%
Number of salaries quoted 77 49 17
10th Percentile £19,750 £19,950 £18,950
25th Percentile £21,250 £21,000 £19,500
Median annual salary (50th Percentile) £24,000 £24,000 £22,000
Median % change year-on-year - +9.09% -
75th Percentile £26,000 £25,500 £25,000
90th Percentile £28,750 £27,250 £26,200
England median annual salary £26,000 £25,000 £25,500
% change year-on-year +4.00% -1.96% +2.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 7,318 5,391 3,907
% of permanent IT jobs with a recognized job title 95.24% 93.95% 96.04%
Number of salaries quoted 4,429 4,368 3,381
10th Percentile £28,189 £27,933 £27,500
25th Percentile £37,500 £36,250 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £66,250 £61,250 £57,500
90th Percentile £81,250 £71,250 £67,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

Service Desk Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in Yorkshire.

Salary trend for Service Desk Analyst in Yorkshire

Service Desk Analyst
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Desk Analyst in Yorkshire over the 6 months to 29 June 2022.

Salary histogram for Service Desk Analyst in Yorkshire

Service Desk Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Yorkshire region over the 6 months to 29 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -2 86 £24,000 - 12
South Yorkshire -3 15 £25,750 +1.98% 3
North Yorkshire -12 11 £18,940 -20.85% 5
East Yorkshire 0 7 £25,000 +8.70% 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 29 June 2022, Service Desk Analyst job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Service Desk Analyst in the job title.

1 66 (55.46%) Social Skills
2 65 (54.62%) Active Directory
3 60 (50.42%) Windows
4 58 (48.74%) Microsoft
5 53 (44.54%) SLA
6 43 (36.13%) Microsoft Office
7 41 (34.45%) Microsoft 365
8 33 (27.73%) ITIL
9 30 (25.21%) Azure
9 30 (25.21%) Windows 10
10 22 (18.49%) ITSM
11 19 (15.97%) Service Delivery
11 19 (15.97%) Problem-Solving
12 18 (15.13%) Cybersecurity
13 17 (14.29%) Service Management
13 17 (14.29%) Apple
14 16 (13.45%) Adobe
15 15 (12.61%) Software Licensing
15 15 (12.61%) SC Cleared
15 15 (12.61%) Security Cleared
15 15 (12.61%) Azure Active Directory
16 12 (10.08%) Self-Motivation
17 11 (9.24%) Time Management
18 10 (8.40%) Finance
19 9 (7.56%) Organisational Skills
20 8 (6.72%) Windows Server
20 8 (6.72%) TCP/IP
20 8 (6.72%) SCCM
21 7 (5.88%) Manufacturing
22 6 (5.04%) Law

Service Desk Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.52%) MS Exchange
2 1 (0.84%) Exchange Server 2007
2 1 (0.84%) Exchange Server 2010
2 1 (0.84%) Exchange Server 2013
2 1 (0.84%) IIS
2 1 (0.84%) Skype for Business
2 1 (0.84%) WordPress
Applications
1 43 (36.13%) Microsoft Office
2 3 (2.52%) Microsoft Excel
3 2 (1.68%) MS Visio
4 1 (0.84%) AutoCAD
4 1 (0.84%) Revit
Cloud Services
1 41 (34.45%) Microsoft 365
2 30 (25.21%) Azure
3 15 (12.61%) Azure Active Directory
4 1 (0.84%) SaaS
Communications & Networking
1 8 (6.72%) TCP/IP
2 5 (4.20%) Remote Desktop
3 4 (3.36%) DHCP
3 4 (3.36%) DNS
4 3 (2.52%) LAN
4 3 (2.52%) Skype
5 2 (1.68%) Internet
5 2 (1.68%) VoIP
5 2 (1.68%) VPN
5 2 (1.68%) WAN
6 1 (0.84%) Broadband
6 1 (0.84%) Firewall
6 1 (0.84%) Intranet
Database & Business Intelligence
1 5 (4.20%) SQL Server
2 2 (1.68%) MySQL
3 1 (0.84%) MS Access
3 1 (0.84%) Tableau
Development Applications
1 2 (1.68%) JIRA
2 1 (0.84%) Visual Studio Team System
General
1 66 (55.46%) Social Skills
2 10 (8.40%) Finance
3 9 (7.56%) Organisational Skills
4 7 (5.88%) Manufacturing
5 6 (5.04%) Law
5 6 (5.04%) Legal
6 5 (4.20%) Public Sector
7 4 (3.36%) Digital Economy
7 4 (3.36%) Games
8 3 (2.52%) Banking
9 2 (1.68%) Analytical Skills
9 2 (1.68%) Automotive
9 2 (1.68%) Dutch Language
10 1 (0.84%) Multimedia
10 1 (0.84%) Telecoms
Miscellaneous
1 12 (10.08%) Self-Motivation
2 6 (5.04%) NHS
3 2 (1.68%) Driving Licence
3 2 (1.68%) Enterprise Software
3 2 (1.68%) iPhone
4 1 (0.84%) Data Protection Act
4 1 (0.84%) Smartphone
Operating Systems
1 60 (50.42%) Windows
2 30 (25.21%) Windows 10
3 8 (6.72%) Windows Server
4 6 (5.04%) Windows 7
5 2 (1.68%) Windows Server 2008
5 2 (1.68%) Windows Server 2012
5 2 (1.68%) Windows XP
6 1 (0.84%) Android
6 1 (0.84%) Apple iOS
6 1 (0.84%) Linux
6 1 (0.84%) Mac OS
6 1 (0.84%) Windows 8
6 1 (0.84%) Windows Server 2016
6 1 (0.84%) Windows Server 2019
Processes & Methodologies
1 33 (27.73%) ITIL
2 22 (18.49%) ITSM
3 19 (15.97%) Problem-Solving
3 19 (15.97%) Service Delivery
4 18 (15.13%) Cybersecurity
5 17 (14.29%) Service Management
6 15 (12.61%) Software Licensing
7 11 (9.24%) Time Management
8 6 (5.04%) Continuous Improvement
8 6 (5.04%) Problem Management
9 5 (4.20%) Incident Management
9 5 (4.20%) Root Cause Analysis
10 4 (3.36%) B2B
10 4 (3.36%) DevOps
10 4 (3.36%) Investment Management
11 3 (2.52%) Fintech
11 3 (2.52%) Mobile Device Management
12 2 (1.68%) Coaching
12 2 (1.68%) Mentoring
12 2 (1.68%) Multi-Factor Authentication
Programming Languages
1 3 (2.52%) SQL
2 1 (0.84%) PowerShell
Qualifications
1 15 (12.61%) SC Cleared
1 15 (12.61%) Security Cleared
2 3 (2.52%) Degree
3 2 (1.68%) ITIL Certification
4 1 (0.84%) A+ Certification
4 1 (0.84%) MCP
4 1 (0.84%) Microsoft Certification
4 1 (0.84%) MOS
Quality Assurance & Compliance
1 53 (44.54%) SLA
2 4 (3.36%) GDPR
3 1 (0.84%) QA
System Software
1 65 (54.62%) Active Directory
2 3 (2.52%) VMware Infrastructure
3 2 (1.68%) Hyper-V
3 2 (1.68%) Virtual Machines
Systems Management
1 8 (6.72%) SCCM
2 3 (2.52%) Microsoft Intune
3 2 (1.68%) NetBackup
4 1 (0.84%) SCOM
Vendors
1 58 (48.74%) Microsoft
2 17 (14.29%) Apple
3 16 (13.45%) Adobe
4 5 (4.20%) Citrix
5 4 (3.36%) ServiceNow
6 3 (2.52%) Ivanti
6 3 (2.52%) VMware
7 2 (1.68%) Symantec
7 2 (1.68%) Veeam
8 1 (0.84%) Autodesk
8 1 (0.84%) Orchard
8 1 (0.84%) Salesforce.com
8 1 (0.84%) Siemens
8 1 (0.84%) Snow
8 1 (0.84%) SolarWinds