14 of 14 Remote Service Management Jobs in Yorkshire

Job summary As a Service Design & Introduction Lead at UKHSA, your primary responsibility is to ensure that digital and technology services supporting the agency's critical public health mission are transitioned into live service safely, effectively, and in a way that supports operational readiness and long-term sustainability. You will play a vital role in supporting UKHSA's … one. We have three positions available. One of the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and enterprise … Drive transition activities to meet agreed delivery timelines without compromising the quality or safety of live services that underpin UKHSA's public health operations Make evidence-based recommendations on service rollout approaches, early-life support, quality assurance, and handover planning to ensure services are deliverable and supportable across national and regional contexts Develop strong, trust-based relationships with project More ❯

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future of end-user … people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You'll More ❯

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future of end-user … people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You'll More ❯

Service Enablement Manager Leeds - Hybrid working 6 Month Contract £475/day inside IR35 Lorien's client are currently recruiting for a Service Enablement Manager to join on a 6 month initial contract, inside IR35. The Service Enablement Manager will be responsible for all aspects of the full transition of services delivered by the Enterprise Portfolio to … the business operational teams. The role will involve the formal management of the entire transition process for each service using industry accepted best practice techniques. Responsibilities Be accountable for the smooth transition of new, changed and enhanced services up to critical level into BAU support as part of a large-scale, improvement programme. Strong stakeholder/supplier management … project managers, design teams, operation teams, IT partners and suppliers to ensure that transition of services and all associated documentation is delivered to a very high standard. Produce comprehensive service designs and end-to-end support models for all new services ensuring that they are reviewed and updated in line with any changed or enhanced services. Act as a More ❯

Role Title: Operational Resilience Lead - Capacity Management Framework Location: Sheffield S1 4NB (Hybrid 60% office/40% home - 3 days in the office is mandatory) Duration: Until EOY Initially Rate: £505p/d via Umbrella Role Overview: The OpRes Lead will be responsible for driving the implementation of the Capacity Management Framework at Business Service level, across … role requires strong leadership, the ability to engage senior stakeholders, and oversight to ensure capacity practices are Embedded in operational resilience framework. Key Responsibilities: Lead the adoption of Capacity Management practices within IBS and COs. Partner with Operational Resilience Entity Leads to align capacity requirements with resilience objectives. Provide oversight of framework implementation. Monitor adoption progress, identify risks and … gaps, and drive remediation or escalation as required. Manage stakeholder engagement with senior business and technology leaders. Skills & Experience: Strong stakeholder management and influencing skills at senior levels. Knowledge of regulatory requirements for Operational Resilience (eg, IBS, COs). Understanding of capacity management, risk management, and service governance practices. Ability to lead cross-functional initiatives and More ❯

onsite) Duration: 01/06/2026 Pay Rate: £492 per day inside IR35 Role Overview: The OpRes Lead will be responsible for driving the implementation of the Capacity Management Framework at Business Service level, across Important Business Services (IBS) and Critical Operations (COs). The role requires strong leadership, the ability to engage senior stakeholders, and oversight … to ensure capacity practices are Embedded in operational resilience framework. Key Responsibilities: Lead the adoption of Capacity Management practices within IBS and COs. Partner with Operational Resilience Entity Leads to align capacity requirements with resilience objectives. Provide oversight of framework implementation. Monitor adoption progress, identify risks and gaps, and drive remediation or escalation as required. Manage stakeholder engagement with … senior business and technology leaders. Skills & Experience: Strong stakeholder management and influencing skills at senior levels. Knowledge of regulatory requirements for Operational Resilience (eg, IBS, COs). Understanding of capacity management, risk management, and service governance practices. Ability to lead cross-functional initiatives and deliver within a complex, multi-entity environment. Tooling Leadership & Integration: The Supplier More ❯

Job summary To deliver a professional and expert MaPS systems and support service to optimise decision making and financial management across the agency. The MaPS (Money and People Systems) is underpinned by Oracle Cloud Infrastructure and Fusion applications. Systems: Manage the MaPS Supply Chain Management (SCM) controls and user support processes. Become an expert in SCM E2E … that the MaPS SCM systems procedures and processes are fully documented. Support the development of the MaPS SCM systems including identifying requirements for external suppliers. Regular patch testing Data Management: Review system for data specific non-compliance and monitor data quality. Intelligent Customer Function: Engage with stakeholders to identify opportunities for improvement. Main duties of the job To provide … all. Please visit our careers site for more information https://gov.uk/ukhsa/careers Job description Job responsibilities Essential criteria: Experience in managing a Supply Chain Management systems Experience of delivering systems support within an ITIL aligned organisation Experience in managing inventory, cost management and accounts payable within an ERP system Demonstrable knowledge of managing More ❯

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard FSM is transforming how field service businesses operate across the globe. Our cutting-edge SaaS platform helps service teams streamline operations, boost productivity, and deliver … exceptional customer experiences - anytime, anywhere. Whether it's job scheduling, asset management, forms, or invoicing, Klipboard gives field service businesses the digital tools they need to grow smarter, faster, and stronger. From independent operators to global enterprises, our customers span industries like facilities management, equipment rental, utilities, fire & security, and more. With teams based in the UK More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) At Littlefish, we seek individuals who can make a real impact and become … like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients … friendly and professional manner. Prioritise, progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training programme, the Littlefish More ❯

balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Key Responsibilities: Simultaneous management of multiple sized projects Effective stakeholder management Develop and deliver project plans Preparation and management of project documentation Defining project resource … requirements and managing the relevant resources Manage project risks, issues, associated reporting, escalation and resolution Management, delivery and approval of all deliverable Financial project management i.e. Budgeting - Management of finance during implementation Monitoring, tracking and reporting project activity and project status Change request management Organise, run and document project meetings Working with and delegating project activities More ❯

MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests … and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working … with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and resolves any escalated incidents and service requests … and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working … with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per Day (Inside/Umbrella). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to More ❯

security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

vendors, and business units. Coordinate project tasks, track milestones, and maintain project documentation. Ensure successful transfer of IT systems into business-as-usual support, including training and documentation for service desk teams. Identify and implement process improvements in collaboration with IT colleagues. Provide regular progress updates and risk assessments to stakeholders. Skills & Experience Experience in IT operations or delivering … IT projects, ideally in a multi-site or group environment. Good understanding of IT infrastructure, networking, and service management. Strong communication and collaboration skills across all levels of the business. Detail-oriented with strong organisational abilities. Proficiency in Microsoft tools and familiarity with common IT management solutions. Benefits Competitive salary based on experience Hybrid working (post-probation/… training) Free parking Company pension Generous holiday allowance, plus your birthday off Death in service benefit Access to Gym Flex and more More ❯