14 of 14 Remote/Hybrid Service Management Jobs in Yorkshire

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs … Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

recruiter directly. About the job Job summary This role will work with in the within the Digital and Data Directorate within the Delivery and Service Management Team. You will lead multi-disciplinary and matrix managed teams across Tech Services specifically in Infrastructure and User Services. You will support … improve technology services. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus ...

Access Control Pod to support short to long-term business vision. - Assess and ensure business demand aligns with investment plans & Technology Strategy. - Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. - Leading an Agile … practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. - Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business ...

technical delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability … Delivery: Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects ...

Road Network, and enable emerging technologies such as connected and autonomous vehicles. As Principal Machine Learning Engineer, you will lead the strategic direction, risk management, and continuous improvement of production AI/ML products and services that support critical business decision-making. Working closely with Digital Services teams … operation of AI/ML products and services in production, maximising the value and adoption of data-driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards, and ongoing enhancements ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support … solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call ...

National Highways goals and values. Drive cross-directorate collaboration with product, data, and digital teams to maintain high-performing connected services, ensuring effective service management, delivery against KPIs, continuous improvement, and efficient operational performance. Own the strategic promotion and positioning of the Digital Lab, representing National Highways externally … events and workshops to influence future strategy and strengthen collaboration. Provide effective operational leadership of the team, ensuring compliance with governance frameworks including budget management, forecasting, business planning, delivery controls, risk management, audit, communications, and people policies. About you. Strong stakeholder management and influencing capability, with proven ...

cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best … security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands ...

RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves … escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group ...

ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence … operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...