Service Management Job Trends in Yorkshire

Service Management
England > Yorkshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Yorkshire requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 89 75 67
Rank change year-on-year -14 -8 +68
Permanent jobs citing Service Management 77 81 127
As % of all permanent jobs in Yorkshire 2.28% 2.60% 3.84%
As % of the Processes & Methodologies category 2.91% 2.87% 4.31%
Number of salaries quoted 35 41 92
10th Percentile £30,000 £23,500 £22,425
25th Percentile £30,500 £31,250 £26,045
Median annual salary (50th Percentile) £31,000 £44,000 £39,000
Median % change year-on-year -29.55% +12.82% -17.89%
75th Percentile £55,000 £57,500 £65,000
90th Percentile £62,250 £72,500 £72,493
England median annual salary £54,000 £55,000 £54,500
% change year-on-year -1.82% +0.92% +3.81%

All Process & Methodology Skills
Yorkshire

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Yorkshire.

Permanent vacancies with a requirement for process or methodology skills 2,643 2,821 2,948
As % of all permanent jobs advertised in Yorkshire 78.26% 90.62% 89.04%
Number of salaries quoted 1,534 1,086 2,314
10th Percentile £27,575 £29,750 £29,000
25th Percentile £30,500 £41,000 £39,750
Median annual salary (50th Percentile) £47,500 £52,500 £52,500
Median % change year-on-year -9.52% - -2.78%
75th Percentile £70,000 £70,000 £67,500
90th Percentile £85,000 £83,750 £84,056
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Management
Job Vacancy Trend in Yorkshire

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Yorkshire.

Service Management job vacancy trend in Yorkshire

Service Management
Salary Trend in Yorkshire

Salary distribution trend for jobs in Yorkshire citing Service Management.

Salary distribution trend for jobs in Yorkshire citing Service Management

Service Management
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Management in Yorkshire over the 6 months to 14 January 2026.

Salary histogram for Service Management in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -13 42 £52,500 +17.98% 9
East Yorkshire -6 13 £31,000 -34.74%
North Yorkshire +1 12 £30,000 +23.71%
South Yorkshire +3 10 £55,000 +105.61% 11
Service Management
England

Service Management
Co-Occurring Skills & Capabilities in Yorkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (9.09%) Microsoft Exchange
1 7 (9.09%) SharePoint
Applications
1 2 (2.60%) Microsoft Office
2 1 (1.30%) Microsoft Excel
Business Applications
1 7 (9.09%) Dynamics CRM
Cloud Services
1 12 (15.58%) Microsoft 365
2 8 (10.39%) Azure
3 7 (9.09%) Entra ID
4 4 (5.19%) SaaS
5 1 (1.30%) Azure Sentinel
5 1 (1.30%) Dynamics 365
5 1 (1.30%) Power Platform
Communications & Networking
1 7 (9.09%) DHCP
1 7 (9.09%) DNS
1 7 (9.09%) VoIP
1 7 (9.09%) VPN
2 2 (2.60%) LAN
2 2 (2.60%) WAN
2 2 (2.60%) Wi-Fi
Database & Business Intelligence
1 1 (1.30%) Power BI
Development Applications
1 26 (33.77%) JIRA
General
1 48 (62.34%) Social Skills
2 17 (22.08%) Organisational Skills
3 7 (9.09%) Analytical Skills
4 6 (7.79%) Marketing
4 6 (7.79%) Retail
5 4 (5.19%) Automotive
5 4 (5.19%) Inclusion and Diversity
5 4 (5.19%) Manufacturing
6 3 (3.90%) Finance
7 1 (1.30%) Fire and Rescue
7 1 (1.30%) Influencing Skills
7 1 (1.30%) Legal
7 1 (1.30%) Local Government
Job Titles
1 23 (29.87%) Developer
1 23 (29.87%) JIRA Developer
2 16 (20.78%) Analyst
3 15 (19.48%) IT Analyst
4 13 (16.88%) IT Support
4 13 (16.88%) IT Support Analyst
4 13 (16.88%) Support Analyst
5 12 (15.58%) IT Manager
6 7 (9.09%) 1st Line Support
7 5 (6.49%) Service Manager
8 4 (5.19%) Configuration Manager
8 4 (5.19%) Sales Representative
8 4 (5.19%) Service Desk Manager
8 4 (5.19%) Telesales Representative
9 2 (2.60%) Application Development Manager
9 2 (2.60%) Applications Development Manager
9 2 (2.60%) Applications Manager
9 2 (2.60%) Development Manager
9 2 (2.60%) Help Desk Technician
9 2 (2.60%) Project Manager
Libraries, Frameworks & Software Standards
1 7 (9.09%) .NET
2 1 (1.30%) Software Packaging
Miscellaneous
1 11 (14.29%) Driving Licence
2 7 (9.09%) Hybrid Cloud
2 7 (9.09%) iPad
3 5 (6.49%) CMDB
4 4 (5.19%) Management Information System
5 2 (2.60%) Distributed Systems
5 2 (2.60%) Enterprise Software
5 2 (2.60%) Legacy Applications
5 2 (2.60%) Mainframe
5 2 (2.60%) Private Cloud
6 1 (1.30%) Cloud Native
6 1 (1.30%) Data Centre
6 1 (1.30%) NHS
6 1 (1.30%) Product Ownership
6 1 (1.30%) Security Posture
Operating Systems
1 8 (10.39%) Windows
2 7 (9.09%) Mac OS
2 7 (9.09%) Windows 10
2 7 (9.09%) Windows Server
3 1 (1.30%) Linux
Processes & Methodologies
1 67 (87.01%) ITSM
2 58 (75.32%) ITIL
3 41 (53.25%) Continuous Improvement
3 41 (53.25%) Problem-Solving
4 30 (38.96%) Change Management
5 28 (36.36%) Incident Management
6 27 (35.06%) Asset Management
7 24 (31.17%) Computer Science
7 24 (31.17%) Service Delivery
8 18 (23.38%) Stakeholder Management
9 15 (19.48%) User Experience
10 13 (16.88%) Problem Management
11 12 (15.58%) Stakeholder Engagement
12 11 (14.29%) CRM
13 9 (11.69%) Migration
14 8 (10.39%) High Availability
15 7 (9.09%) Agile
15 7 (9.09%) Cybersecurity
15 7 (9.09%) Data Protection
15 7 (9.09%) Performance Monitoring
Programming Languages
1 23 (29.87%) JavaScript
1 23 (29.87%) PowerShell
2 7 (9.09%) SQL
3 2 (2.60%) COBOL
Qualifications
1 38 (49.35%) ITIL Foundation Certificate
2 24 (31.17%) Degree
3 7 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 5 (6.49%) ISO/IEC 27001
2 4 (5.19%) Cyber Essentials
2 4 (5.19%) Data Quality
2 4 (5.19%) NIST
3 1 (1.30%) ISO/IEC 20000
System Software
1 7 (9.09%) Active Directory
Systems Management
1 8 (10.39%) Microsoft Intune
Vendors
1 23 (29.87%) Atlassian
2 11 (14.29%) Microsoft
3 8 (10.39%) ServiceNow
4 7 (9.09%) Apple
4 7 (9.09%) Datto
4 7 (9.09%) Freshdesk
5 2 (2.60%) HP
5 2 (2.60%) JDA
5 2 (2.60%) RedPrairie