Help Desk Manager
- Hiring Organisation
- Aspion Search
- Location
- Sheffield, England, United Kingdom
Line Support Advisors, acting as the key escalation point, supporting daily operations, and delivering excellent customer service. They will combine technical expertise with leadership skills, coaching the team, setting objectives, and ensuring high standards are met. Key Responsibilities: Lead, manage, and develop a team of IT support engineers, ensuring … networking, firewalls, VPNs. Proven experience managing technical teams with excellent leadership and coaching skills. Customer-focused mindset and ability to handle escalations calmly. Excellent communication skills and collaborative approach. Passion for IT and continuous development, aligned with a culture of innovation and responsibility. This is an exciting opportunity ...