2 of 2 Support Consultant Jobs in Yorkshire

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

The brand behind the brand for insights and analytics for many major UK and international software vendors. Due to continued growth, we have an exciting opportunity to join their Support Team. Education Requirements Graduate Calibre Industry Business Intelligence Job Location 2 Globe Road, Leeds Qualifications Any BI Qualifications Desirable Work Hours 9am - 5.30pm Responsibilities Managing the support helpdesk … at all times, ensuring calls are dealt with swiftly and professionally Learning, installing, and configuring the Analytics software Prioritising and managing many open cases at one time Support for internal IT issues Troubleshooting system and network problems, as well as diagnosing and solving hardware or software faults Building relationships with external customers and internal teams, sharing knowledge and information More ❯