architect a proactive monitoring system using tools such as Splunk, AppDynamics, and ThousandEyes, and incorporate open telemetry to enable real‑time issue detection and trend analysis. Process Automation: Design and implement automated processes for critical operational tasks (e.g. environment upgrades, backup/restore operations, role swaps) to significantly enhance More ❯
across networking, security, applications, desktops, and EPOS environments, with experience in ITIL principles to safeguard the live environment. Key qualities include attention to detail, trendanalysis skills, calmness under pressure, and the ability to manage multiple priorities. Excellent communication skills are essential, with the ability to adapt communication More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Lorien
HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trendanalysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and More ❯
Bradford, south west england, United Kingdom Hybrid / WFH Options
Lorien
HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trendanalysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Lorien
HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trendanalysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and More ❯
and PCB design. Proficiency in Fusion 360, Eagle, and Altium is highly desirable, as well as the ability to analyze test results, conduct fault trendanalysis, and support compliance testing. A degree in Electronics Engineering or an equivalent qualification (HND/HNC in Electronics, City & Guilds 224) is More ❯