1 Contract 1st/2nd Line Desktop Support Jobs in England

Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p / d (inside IR35) Location - Liverpool Street Tech Stack ITFL ITIL Desktop / Citrix / Office Tasks Provide English language support to colleagues … across EMEA Region with awareness of and consideration to differing cultures and / or languages. Provide cover to IT support contact number, answering calls, creating tickets, and escalating as required. Provide support to walk-up and email requests, dealing with tickets, and escalating as required. … escalating to 3rd level resolver groups when exceptions Additional Tasks Support of Systems infrastructure team when requested - Core systems infrastructure comprises Lenovo / HP / Dell workstations and HP / Cisco Blade Server technology running Windows OS, EMC SANs, Avaya and IPC telephony systems and more »