13 Permanent 1st/2nd Line Support Jobs in the UK excluding London

1st / 2nd Line Support Analyst x 3 - Bristol - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st / 2nd Line Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in 1st / 2nd line support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent … written and verbal communication skills. Good troubleshooting / problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software / cloud services (Azure / AWS) would be beneficial. Duties are more »

Job Description1st / 2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st / 2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops / laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and … so you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues.The right candidate will have / be:Minimum of 1-2 years commercial experience in IT Support / 1st Line / 2nd more »

Job DescriptionIT Support Engineer - 1st & 2nd Line - EC2 - £40-50KA specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.The Service Desk Engineer will be dealing with 1st / 2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide … staff, including in-house developers and senior staff. You will have worked with some of these technologies:***Working knowledge of MS Office & Windows 7 / 10 / 11 and Office 365 suite***Active Directory, Group Policy and SharePoint***Skills in OS builds, SSCM, packaging, configuration and vulnerability management. more »

Job Description1st / 2nd Line Application Support Engineer - SQL£45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist … to assist with all 1st / 2nd line Application queries.This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure.You will need to show knowledge and more »

1st / 2nd Line Support Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st / 2nd Line Technician to join their team and provide internal support. Role: 1st / 2nd Line Support Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid / Remote) Daily Responsibilities: Provide technical support … new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st / 2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal more »

1st / 2nd Line Application Support Engineer - SQL £45k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st / 2nd line Application queries. This role will offer scope to be fully trained in MES (manufacturing execution systems ) and develop your experience and knowledge in thriving company, with an excellent progression structure. You will more »

IT Support Engineer – Birmingham - £25,000 to £28,000. We have partnered with an organisation based within the educational sector, who specialise in Technology and Telecoms. The company are recruiting for two IT Support Engineers to join their team of 20 Engineers. The IT Support … Engineer: 2+ years 1st and 2nd line support experience Experience working with Microsoft devices - Windows server / Windows desktop, Office 365 UK driving license and a Car Happy to go through a DBS check. Strong communicator and customer facing experience. Desirable … MSP experience / experience working in the educational sector. Responsibilities of the IT Support Engineer: Manage your own tickets. Follows SLAs and deal with all tickets in a timely manner. Provide technical support onsite and remotely. IT Support Engineer – Birmingham - £25,000 to more »

A passion for IT and technology. Excellent communication skills and telephone manner. Demonstrable customer centric, technical support experience in a client facing / desk side role position. Great problem-solving skills with the ability to follow processes and procedures, you will be able to prioritise and manage … pieces of work at the same time. Good knowledge of PC hardware with experience of diagnosing problems. Experience with Microsoft operating systems (Windows 7 / 8 / 10 / 11 / Server OS), Office 365 and cloud-based solutions. Good knowledge of networking principles Experience with … Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st / 2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a more »

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

IT Support Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT Support Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want to … the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st / 2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as … an IT Support Technician / Engineer Experience with Microsoft Office stack Keywords: IT Support, IT Support Engineer, IT Support Technician, IT Engineer, MSP, Managed Service Provider, Office 365, Active Directory, MS Exchange, Service Desk If you're interested in this role more »

a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st / 2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st / 2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and more »

1st & 2nd Line Support Engineer – Hitchin - £22,000 to £30,000. We have partnered with an organisation based within the educational sector, who are searching for an experienced 1st & 2nd Line Support Engineer to … provide support onsite in a school in Hitchin. Requirements of the 1st & 2nd Line Support Engineer: 1st and 2nd line support experience Experience working with Microsoft devices - Windows server / Windows desktop, Office 365 Happy to go through a DBS check. Strong communicator and customer facing experience. Responsibilities of the 1st & 2nd more »

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support more »