your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1stLine Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a … individuals with a passion for IT and we always provide immense support to our apprentices and technicians. Key Responsibilities: As an IT Helpdesk/1stLine Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. Getting involved … Windows 10/11 Microsoft Office and Outlook in particular Active Directory Email Systems – Microsoft Exchange Networking – Routers, switches & UTM devices Helpdesk/1stline support Hyper-V/VMWare Virtualisation Wi-Fi Networks Cloud Computing using Microsoft 365 Business Telephone Systems You will be a confident More ❯
1stLine Support Engineer Location: Lockerbie Salary: Up to £28,500 plus benefits Are you an experienced 1stLine Support Engineer looking for a new challenge? Our client, a well-established and growing organisation, is looking for a proactive and … customer-focused approach. Ability to manage workload effectively and prioritise tasks. A solid understanding of networking and security principles. Experience within IT Support Engineer or similar roles If you’re passionate about IT, eager to develop your skills, and ready to make a real impact, this role is More ❯
world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1stLine IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make a significant … Company benefits include: Excellent holiday allowance (up to 39 days) Better health at work initiatives Subsidised canteen Private medical insurance About the role As 1stLine IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware … or network problems. Key responsibilities for the 1stLine IT Support include: Set up, modify, and deactivate user accounts in systems like Active Directory. Support the installation, configuration, and updating of software. Provide clear updates and explanations to users regarding issue resolution. Escalate complex issues to higher More ❯
1stLine Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers across the UK. This position is based at their head office in Letchworth Garden City, and the successful candidate will work full-time from the … are reported Updating support tickets raised by customers Troubleshooting issues reported by customers Being presentable, confident when speaking to customers, and willing to learn 1stLine Support Engineer Salary & Benefits Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West More ❯
from MaxAd Fixed Fee Recruitment Managing Director at MaxAd Providing rigorous, flat-fee recruitment solutions. Up to £30,000 DoE + Benefits Job Opportunity: 1stLine IT Support Technician Are you passionate about IT and eager to start or develop your career in technical support? Our client … is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team, gain hands-on experience, and grow within a thriving IT solutions company. Our client provides expert IT solutions tailored to keep … their customers' businesses running smoothly. Their services include IT Support, Network Solutions, Cyber Security, and Cloud Deployment. As a 1stLine IT Support Technician, you will be the first point of contact for all client inquiries, providing exceptional technical support and troubleshooting IT issues. Work involves Windows More ❯
looking for an opportunity to grow within a thriving MSP,? If so, we would love to hear from you About The Role As a 1stLine Support Engineer , you will be the first point of contact for our clients, providing technical assistance and ensuring the … proud to be only moments away from our clients. It’s an exciting stage in our growth, and we’re seeking a highly motivated 1stLine IT Support Engineer who shares our values to join our dynamic service desk team. This is an exciting opportunity … involves interacting with users directly, strong communication skills are essential, and a background in customer service is a welcome addition. Previous experience in a 1stline support or similar IT support role, preferably within an MSP environment will be beneficial. A proactive and enthusiastic attitude towards IT More ❯
Southampton, Hampshire, South East, United Kingdom
Sterling Bridge Limited
Role: 1stLine IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next … a growing Managed Service Provider that delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1stLineEngineer to join their team and develop into a future IT expert . Youll be fully immersed in a … Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training Microsoft, AWS, Cisco & more Rapid Career Progression clear path to 2nd & 3rd Line roles Exposure to Cutting-Edge Tech cloud, virtualization, cybersecurity & more Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Supportive & Collaborative Team Environment More ❯
We are seeking a 1stLine IT Support Engineer to join our Service Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. THE ROLE We are seeking a 1stLine IT Support Engineer to join … system, and, when necessary, on-site. This role is diverse and technical in nature, with comprehensive training provided. KEY TASKS AND RESPONSIBILITIES Deliver remote 1stline technical support by answering inquiries via telephone and our CRM while adhering to agreed SLAs. Provide on-site IT support to More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Isio
We’re growing and want you to be a part of our journey. 1 st LineEngineer As a 1stLineEngineer you will be the initial point of contact for technical support within our organisation. You will play a critical More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Recruitment Revolution
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1stLine IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1stLine IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s … development Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Background/Previous Roles May Include: 1stLine Support, 2nd Tier Support. SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech More ❯
1stLine IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1stLine IT … Support Engineer to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
1stLine IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT Support Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We … are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at More ❯
1stLine IT Support Engineer (MSP) - Manchester - £27K (DOE) A 1stLine IT Support Engineer with strong working knowledge of Active Directory, Office 365, good knowledge of networking technologies and ideally MSP experience is required by a well-established Microsoft More ❯
technology services that blend the expertise and scale of a large organisation with the personal touch and sentiment of a family-run business. The 1stLineEngineer will be based at one of our key education customers in Hayes, London, providing 1stlineMore ❯
Job Role: 1stLine Network Engineer Location: West Malling Salary: 26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge More ❯
Job Role: 1stLine Network Engineer Location: West Malling Salary: £26,000 Are you passionate about technology and ready to kickstart your IT career? Join our dynamic team as a 1stLine Network Engineer and become the first point of … contact for all network-related issues! Key Responsibilities: Provide first-line technical support to resolve network issues for clients. Monitor, troubleshoot, and escalate network incidents. Assist with basic network configurations (routers, switches, firewalls). Maintain accurate documentation of incidents and solutions. What We're Looking For: Basic knowledge More ❯
Be among the first 25 applicants Robert Half Technology is assisting a market-leading financial services organisation based in London to recruit a 1stLine Support Engineer for a 6-month initial contract . The role requires onsite presence in London. Role The 1stLine Support Engineer will be the front line for call resolution regarding all IT-related issues within the organisation. Responsible for standardisation, provisioning, and support of desktops, laptops, and applications. Support of all workstations, Surface Pro devices, laptops, and mobile devices (smartphones, tablets More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Millgate
To: Head of Technical Salary: £24,400 Contract Type:?09.00-17.30, Full-Time, Permanent Role Overview We are seeking a proactive and customer-focused 1stLine Support Desk Engineer to join our growing IT MSP team. This role is ideal for someone with a passion … prioritise incidents and service requests in the ITSM system. Assign tickets from the unassigned queue to the appropriate team or engineer. Troubleshoot and resolve 1stline issues related to desktops, laptops, printers, mobile devices, and common software applications (e.g., Microsoft 365, Windows OS). Escalate complex issues … skills in Microsoft Azure and other cloud technologies as part of a long-term career progression plan. Essential Skills & Experience Previous experience in a 1stline IT support role or similar customer-facing technical position. Strong understanding of Windows operating systems and Microsoft 365 applications. Basic knowledge More ❯
The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1stLineEngineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Virtual job fairs Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1stLine Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune More ❯
The company specialise in delivering solutions to high-profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1stLineEngineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering and supporting Microsoft 365 services (Exchange Online, SharePoint, Teams). Managing Azure … service desk system. Escalating complex issues to 2nd/3rd line teams where necessary. At least 1 year of experience in a 1stLine Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune More ❯
1stLine Support Engineer Apprentice (MBA Group Ltd) Apply From: 19/10/2024 Learning Provider Delivered by FIREBRAND TRAINING LIMITED Employer MBA GROUP LIMITED Vacancy Description The IT Support Analyst’s role is to work as part of the IT Service Desk team … and on an on-the-job basis. To occasionally assist MBA clients directly with questions about access to MBA systems. Key Details Vacancy Title 1stLine Support Engineer Apprentice (MBA Group Ltd) Employer Description MBA Group Limited is a dynamic and innovative marketing solutions provider More ❯
What do you want to search? Keyword Apprenticeship Type Location 1stLine Helpdesk Engineer Apprentice Apply From: 07/02/2025 Learning Provider Delivered by BASINGSTOKE ITEC LIMITED Employer WP CONNECT LTD Vacancy Description Providing a first point of contact for customers through our … automated actions as indicated by our Processes. Assist the projects team with project delivery when opportunities arise. Escalate tickets that require Senior Helpdesk Engineer support. Communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to … to the process of innovative change effectively. Undertake other duties as required by the Front Line Team Leader. Key Details Vacancy Title 1stLine Helpdesk Engineer Apprentice Employer Description At Workplace Connect, we started with one simple belief: IT should make your life More ❯
Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1stLine Support Engineer. This client-facing role is ideal for a proactive … and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk FirstLineEngineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email … clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1stLine Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. More ❯
21.07.2025 col-wide Job Description: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1stLine Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity, and VoIP … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. This role offers an exciting opportunity for an experienced 1stLine Support Engineer to join their expanding team. You will play a key role in maintaining high standards of client More ❯
you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1stline IT support engineer to join us as we continue to expand across the UK. About the role An exciting … opportunity has arisen for a dynamic IT Support Engineer to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our IT support team. If successful, you will serve as the first … to ensure all queries/issues are logged and resolved Prioritizing and managing open cases efficiently What you’ll bring: Experience in a similar 1stLine IT Support role, assisting end-users via phone, email, and remote support tools Ability to multitask in a fast-paced environment More ❯