First Line Support Jobs

Role and Company: My client is a large travel group. They are now hiring IT professionals who can help ensure IT systems are available to business users at all times. Ideal candidates would have 1 years experience in a ticketing environment. You will join the existing support team as a 1st line support role responsible for logging and escalating tickets also dealing with... more ▸

1st Line IT Support {Construction} Shevington up to £24,000 + perks + company benefits + career progression Are you an aspiring IT Support Engineer looking to join a fast-paced global construction and engineering business offering excellent training and career progression up to 3rd Line and beyond? On offer is an exciting opportunity for a 1st Line IT Support Engineer to join a global construction and engineering as they experience a rapid period... more ▸

1st Line Support - Crawley - Permanent - £ Competitive Your new company A well known chemical distribution company founded 100+ years ago who maintain the independent, family-run ethics. In recent years they have experienced continued growth and mergers, with subsidiaries in 20+ countries, headquartered in both Europe and Crawley. Your new role You will become an integral component of the IT shared... more ▸

We are working with a fast-growing technology company specialising in the development and provision of touch screen visitor management solutions based in Leeds. They are looking for 1st Line Technical Support people to join their brilliant team. This is a great opportunity to be part of a rapidly growing market leader. We are looking for people to take ownership of 1st line technical issues and provide... more ▸

La Fosse Associates are working with an organisation who are looking for a 1st line support candidate to join on an initial 6 months contract paying £180 per day INSIDE IR35. This role will be based on site in North London (not a remote position) The successful candidate MUST require the following experience: - Windows - Mac - O365 - Tickets - Active Directory - Mobile Device Management... more ▸

1st line support service desk analyst, £14.50 per hour umbrella, Bournemouth Your new company A large further education establishment renowned for how good it is to work there. Your new role Entry level service desk analyst paying £14.50 umbrella What you'll need to succeed Excellent communication skills... more ▸

This is a great opportunity for a tech minded person to kick start their IT career and get a foot in the door A Few Skills Required: Troubleshooting IT Problem Solving Understanding Windows Servers including Active Directory Any IT qualification will be a bonus! The role will be Hybrid working... more ▸

1st Line Support Engineer - Up to 25K Bristol - Hybrid Working Salary up to - 25K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven 1st Line Support Engineer to join their team. As a 1st line Engineer, you will be working on the technical service desk, assisting users from across the... more ▸

One of my longest standing clients is looking for a 1st Line Support Engineer to join their team in Bolton on a permanent basis. The successful 1st Line Support Engineer will be responsible for providing technical assistance to clients both verbally and remotely. Key Experience Required of the 1st Line Support Engineer: - Microsoft Operating Systems - Office 365 - Polite Telephone Manner - 2+ years Helpdesk... more ▸

You will ensure the highest level of customer service is provided and have a commitment to achieving SLA targets. Key Responsibilities: Act as a first point of contact for IT issues and queries via inbound calls, emails and webchat Remote monitoring of hardware and technical troubleshooting on site You will... more ▸

IT Support (1st Line) Preston £18,000 - £22,000 + Tailored Training + Benefits Are you someone with a background in IT Support looking for a role where you can establish yourself in the industry working for a company that will provide you with tailored training used to develop your technical skillset and knowhow within the role? On offer is the opportunity to work for a well-established... more ▸

You will be looking to progress in your IT career and are willing to work towards Microsoft Certifications alongside gaining hands-on experience... Key duties include: Serving as the first point of contact for reporting technical issues Diagnosing technical issues and gathering the necessary information via preliminary research Documenting requests... more ▸

Defour Partnership is working with a National Social Care Charity recruiting for a 1 st Line Technical Support Officer. National Social Care charity which provides care and support to thousands of people across England and Scotland and we are currently recruiting for a 1st Line Support Officer to join our IT department. The position holder will be responsible for providing first rate technical... more ▸

1st Line Support £23,000 - £25,000 Chorley Our client are a leading Utilities and Infrastructure business who are going through an exciting period of investment and change which will see them double in size to circa 100 million this year and have major plans for further acquisitions and growth in 2022 /23 As 1st Line Support, you will provide services... more ▸

Field Technician/ Service Desk Engineer- 1st Line Support My client is looking for a Service Desk Engineer to join their team at their Head Office in Preston. You will also be required to ocassionally travel to sites across the UK (from Abderdeen to Portsmouth) providing onsite 1st line support (expenses and mileage are included.) Skills: Troubleshooting 1st line support Active Directory Office... more ▸

MSP Opportunity-1st Line Engineer-Runcorn Role:1st Line Engineer Salary:£23K Location: Runcorn This is a great role for someone who is eager to learn and get exposed to various technologies, this MSP offers great progression routes and has several internal success stories. They are looking for IT Graduates or 1st Line Support Engineers wit up to 18 months experience, my client are really keen... more ▸

Customer Service Advisor Paying up to £20k + benefits. Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as a Customer Service Advisor. You will be responsible for providing exceptional customer service by supporting the business's award-winning range products and services. You will provide first line customer service support, serving as the first point of call for end users when... more ▸

1st Line Support Analyst Liverpool Up to £24,500 + Benefits This well-established organisation requires a driven and self-motivated 1st Line Support Analyst to join their busy technical services team and motivate those around them. The key to this role is user support and hence you will be a good communicator with plenty of energy and enthusiasm. You will be required to provide support... more ▸

1st Line Support Engineer- Essex (Basildon)- £18k-£25k Senitor Associates have an outstanding opportunity for a 1st Line Support Engineer to join an MSP based in Essex. The successful candidate must have strong interpersonal skills and be confident when dealing with clients in order to maintain/build relationships. Job Responsibilities: Deliver 1st line support First point of contact to the support desk Password... more ▸

1st Line IT Support Redditch £22,000 + In-House Training + Company Benefits Are you someone with a passion for IT and a Technical know-how looking for a role where you will be provided with specialised internal training and the opportunity to work for a company at the forefront of their industry? On offer is the role to work for a rapidly growing company that is leading the way... more ▸

1st Line Support Analyst / Service Desk / Communications - Bristol (Hybrid) £17,000 - £25,000 1st Line Support Analyst / Service Desk / Communications - Bristol (Hybrid) This is an opportunity for you to join a Communications Service Provider. The company is currently expanding and upskilling its Service Desk and are looking for a driven and ambitious 1st Line Support Analyst to join in this period... more ▸

Windows 10 - Windows MS Office 365 - Windows Desktop Support - Windows Servers - VPN - This role is for a candidate with 12 months experience in IT Support working with users in person or over the phone at the helpdesk. The candidates will learn a lot of new technologies and will be allowed to manage their own schedule and client base. This is an Hybrid role and you will be based... more ▸

My client based in High Wycombe are looking for a 1st line support analyst on a 3 month contract You will be working in a busy environment, of which you be providing on site support for users (with some telephone telephone support involved). With excellent support skillsets, you must have experience with -Win 8/Win 10 -Office -Apple Mac -Microsoft Multifactor Authentication THIS POSITION IS INSIDE... more ▸

1st Line Support/First Line Support Type: 6 Month Fixed Term Contract Initially - high chance of permanent role longer term. Location: Central Brighton - office based role. IT Helpdesk Engineer required to join a leading higher education establishment based in Brighton to help support the businesses IT function. A fast-paced environment within an exciting business and a fantastic team behind you This is a great opportunity... more ▸

Responsibilities include: Act as a first point of contact for IT issues and queries via a ticketing system You will be required to respond within agreed SLAs 1st line support - troubleshooting IT related problems in relation to software, hardware, access rights and mobile working solutions Provide regular input from your... more ▸

1st Line Support Analyst Bradford - £24,500 + Benefits This well-established organisation requires a driven and self-motivated 1st Line Support Analyst to join their busy technical services team and motivate those around them. The key to this role is user support and hence you will be a good communicator with plenty of energy and enthusiasm. You will be required to provide support... more ▸

You will be working on site full time... Ownership and management of tickets, including responsibility for the resolution and escalation within contracted SLAs... Alternate weeks - Monday to Friday, then Monday to Thursday. Polar is working as a true business partner to this client with over 10 years of successful hires,... more ▸

1st line support engineer - London - 3 months iO Associates are currently looking for a 1st line support engineer to join our client based in Holborn, London for an initial 3 month contract role (INSIDE IR35) for a July start. This role would require you to be onsite 5 days a week. You must have experience with the following: Must be an experienced 1st line support... more ▸

Junior IT Support, 1st Line { Career Progression } London £25,000 + perks + company benefits + career progression Are you an aspiring IT Support Engineer looking to join a fast-paced travel agency offering excellent training and career progression up to 3rd Line and beyond? On offer is an exciting opportunity for a 1st Line IT Support Engineer to join a fast-paced travel agent as they experience a rapid period of growth and... more ▸

1 st Line Support Engineer Leeds £24,000 My client is seeking a 1 st Line Support Engineer to join their service desk team. The ideal candidate will have prior experience is a similar role and will be looking to develop their IT support career with opportunities to become a 2 nd Line support engineer and beyond. 1st/2nd Line Support Engineer Responsibilities: Assisting on the service desk offering both 1st... more ▸

Job Title: 1 st Line IT Support Engineer Location: Leatherhead, Surrey Salary: up to £30,000 Job Type: Permanent Job Reference: LH10354 Fantastic opportunity to join a successful IT Healthcare company where you can make a difference to peoples lives every day. Current or previous roles you could / could have held are: Support Analyst, Helpdesk Analyst, 1st Line Engineer, Technical Engineer, IT Support Engineer... more ▸

I am currently working with a large FTSE100 business who are looking to add to their technical support team with the addition of a 1st line support person. This isnt your usual 1 st line support role though, as it is an accelerated IT Career path within a growing tech team that can open doors into 2 nd /3 rd line support, software development or network engineer type roles. As a Microsoft partner... more ▸

An exciting opportunity within the UK IT Team, providing a range of IT support activities from Microsoft Windows, to business applications, to server support and networks. This role is ideally suited to an individual with experience of IT support in a business and enthusiasm to learn more. They need a strong understanding of the delivery of good customer experience, urgency associated with the delivery performance of our ink plant, the risk... more ▸

Deploy hardware to the local site eg screens/docks/keyboard/mice to desks Complete hand over of equipment to colleagues eg laptops/phones/tablets Complete morning checks Follow ITIL framework for logging service requests, incidents and problems. Maintain stock levels at the local site Asset management including disposal, scanning and... more ▸

Deploy hardware to the local site eg screens/docks/keyboard/mice to desks Complete hand over of equipment to colleagues eg laptops/phones/tablets Complete morning checks Follow ITIL framework for logging service requests, incidents and problems. Maintain stock levels at the local site Asset management including disposal, scanning and... more ▸

1st Line Support / £25,000 - £27,000 / Gloucester / MCSA / MCSE / Office 365 / Windows Server 1st Line Support A unique opportunity to join a business that are focused on managing infrastructure assets through technology and innovation. Looking for graduates to join their team at a time of exciting growth who are passionate about technology and innovation and ready to learn and grow within... more ▸

JOB TITLE : 1st Line IT Support SALARY: £22,000 - £30,000 per annum – depending on shift or day role Benefits: 25 days holiday, pension, private medical Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the... more ▸

Opportunity for experienced 1st Line IT Analysts, to join a GLOBAL IT MSP, opportunities at both south and central Bristol offices. You will be diagnosing and resolving 1st line incidents via email and telephone, responding to users' technical incidents/requests, escalating technical issues as necessary, and managing the ticketing system, within a busy helpdesk environment. You will need a good understanding of the... more ▸

1st Line Support Engineer Due to continual growth, an exciting opportunity is available for a 1st line Support Engineer to join a leading Background Screening organisation. With a client base throughout Europe, the Middle East, the US, Asia and Australia this is a fantastic organisation to start and build your IT career. The organisation is looking for an individual who is keen to develop their knowledge in IT. This... more ▸

Fancy working for a company in the enviable position of producing and supplying a recongnised product whose name, and brand is known worldwide? Where their high-quality product along with their innovation, forward thinking and unrivaled customer focus sets them apart from their competitors and has done for many, many years? Are you technically bias? Do you enjoy... more ▸

THE OPPORTUNITY: Macildowie are currently recruiting for a 1st Line Help Desk Support Officer working for a business based in Ibstock. 1st Line Support Technician will be responsible for providing technical support across the business. Acting as the first point of contact for the IT Service Desk on a day-to-day basis and providing first line support to all internal and external... more ▸

First Line Service Desk Analyst - UK Leading Automotive company -£22,500- Huge Technical Progression What's in it for you? This is a role which will challenge your technical abilities working with one of UK's most established car dealership companies. The company pride themselves on their outstanding training approach, where each individuals' expectations are identified and considered. They offer the possibility... more ▸

The role requires exceptional Customer Service skills and the Hiring Manager is interested in a self-motivated candidate and someone willing to work in a fast-paced environment with a positive approach to work. What you'll need to succeed Ideally candidates can demonstrate a background of working on an... more ▸

1 st / 2 nd Line Support Engineer - Preston An experienced Help Desk / First Line Support Engineer is sought for a client based in Preston. Due to new business wins, there has been an increase in pressure on the Service Desk and the client need additional resource to support their clients. As a 1 st Line Support Engineer, you will respond to email and phone support requests to maintain the effective... more ▸

First Line Support - Customer Service Advisor - Farnborough Monday to Friday 8am 4.30pm and 9.30am-6pm 1 Saturday in every 7 will need to be covered by all analysts on the team on a rota basis, working 9am 2pm and can be covered from home. This role based our clients office in Farnborough, is primarily involved in the logging and ownership of calls. These calls will then require... more ▸

Calm, confident telephone manner Excellent interpersonal skills Ability to handle support enquiries (on the telephone, in writing and in person) from internal and external stakeholders Ability to work under pressure and to priorities issues Be computer literate and adaptable in using different software Time management and able to work on... more ▸

Our Story From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping... more ▸

Technical Support German Speaking Salary up to £28,000 pa HB Commercial is seeking a German-speaking Technical Support Analyst. Our growing client is vastly developing on an International scale and are seeking a German-speaking Technical support Executive. You will be providing a variety of support via the telephone, emails and web chat to existing and potential customers, assisting with problem diagnosis and providing customer excellence. Roles... more ▸

A fantastic opportunity has become available for a 1st Line Support Engineer to join a well-established Managed Service Provider, based in Kent. Salary - Up to £26,000 + Hybrid Working (2 days from home) Working Hours - Mon - Fri (08:30 - 17:30) Location - Kent (not far from Maidstone) Due to our clients continued growth, they are looking for an experienced 1st line Support Engineer to join their World... more ▸

Temporary initially 6 month assignment in an International Bank, based near Liverpool St Station in the City of London. Excellent opportunity to gain experience within the IT infrastructure Team by being the 1st Line support operative. picking up IT user requests and carrying out daily infrastructure tests, and controlling WFH equipment requests and returns. We are looking for a quick learner with a strong interest... more ▸