1st Line Support Jobs

1 to 25 of 180 1st Line Support Jobs

1st Line Support Engineer / IT Technican / Field Based / London

London, England, United Kingdom
Aluminum Window Designs Ltd
1st Line Support Engineer/IT Technican/Field Based/London Join to apply for the 1st Line Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd 1st Line Support Engineer/IT Technican/Field Based/London Join to apply for the 1st Line Support Engineer/IT Technican/Field Based/London role at Aluminum Window Designs Ltd Get AI-powered advice on this job and … more exclusive features. Field Based 1st Line Support Engineer/IT Technican with some 2nd Line Support experience is required to visit client sites in Central London to carry out basic IT support duties such as installing and upgrading More ❯
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Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223

Birmingham, England, United Kingdom
Hybrid / WFH Options
Beautyk Creative
Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative Support Analyst, 1st line, Office … Active Directory, Hybrid, COR7223 1 week ago Be among the first 25 applicants Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line Support … join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a More ❯
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1st Line IT Support Engineer - Desktop, SaaS, Applications

Sheffield, England, United Kingdom
SB Software Ltd
1st Line IT Support Engineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT Support Engineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT Support Engineer - Desktop, SaaS, Applications Join … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯
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1st Line Support Engineer

Stockport, England, United Kingdom
Alpha Associates Recruitment
An award-winning, nationally known client of ours is looking for a 1st Line Support Engineer to join their team in Stockport. This is a crucial hire for my client as the successful 1st Line Support Engineer will be involved … in day-to-day user support across 8 sites within the company. Key Responsibilities of the 1st Line Support Engineer: 1st Line Support over multiple platforms System administration, maintenance and support across all business applications Network … support, security and maintenance Out of hours support (following training period) Desirable Experience Required of the 1st Line Support Engineer: • MS SQL Server (scripting and administration) • Windows Server • Windows 10/11 • Microsoft Office 365 The successful 1st Line More ❯
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1st Line Support Engineer

London, England, United Kingdom
Future Engineering Recruitment Ltd
1st Line Support Engineer Central London £26,000 - £28,000 + Progression + Technical Training + Certifications + Pension + Holidays + Package + Immediate Start Are you ready to launch or elevate your IT career in a fast-paced, client-focused environment? Join an … the heart of Central London.In this role, you'll be the go-to person for resolving day-to-day technical issues, delivering first-class support to a diverse client base.With an ambitious growth roadmap ahead, this is your chance to step into a role that offers real progression … varied challenges, and a chance to contribute to a business that values innovation and collaboration. As a 1st Line Support Engineer, you'll be the front line of IT support, helping to keep systems running smoothly and users productive across the More ❯
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1st Line Support Team Leader

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support … opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The … performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
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1st Line Support Technician

Keighley, West Yorkshire, Yorkshire and the Humber
Bluetown
Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Employment Type: Permanent
Salary: £25,000 - £25,000
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1st Line Support Technician

Keighley, West Yorkshire, Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Employment Type: Permanent, Part Time
Salary: £24,000
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1st Line Support Technician

Cross Hills, Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: 25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
Posted:

1st Line Support Technician

Keighley, West Yorkshire, Cross Hills, North Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line … for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT … Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Employment Type: Permanent
Salary: £25000/annum
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1st Line Support Engineer

Somercotes, Derbyshire, United Kingdom
Eurocell PLC
ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Employment Type: Permanent
Salary: £27000/annum
Posted:

1st Line Support Engineer

Alfreton, Derbyshire, East Midlands, United Kingdom
Eurocell Group PLC
ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

1st Line Support Engineer

Chippenham, England, United Kingdom
C4S Search Ltd
JOB TITLE: 1st Line Support Engineer LOCATION: Chippenham SALAR Y: £22,500 - £28,000 (Dependent on experience) 25 days holiday + bank holidays | Career Progression | Ongoing Training WAY OF WORKING: Full Time | Onsite/Office-Based | Permanent THE BUSINESS: C4S are thrilled to be working … knit team members are genuinely valued and encouraged to grow - an exceptional opportunity for anyone passionate about tech and making a real impact. THE 1st LINE SUPPORT ENGINEER OPPORTUNITY: We’re on the hunt for a personable, driven, and technically savvy 1st Line … user account setup, permissions, and general admin tasks Help document solutions and update internal knowledge base articles YOUR KEY SKILLS: Previous experience in a 1st Line Support or similar IT helpdesk role. Strong knowledge of Windows OS, Microsoft Office/365, and basic networking concepts. More ❯
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1st Line IT Support Engineer – Desktop, SaaS, Applications – Hybrid – 19353 Ref: 19353

Sheffield, England, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯
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1st Line IT Support

Livingston, West Lothian, Scotland, United Kingdom
Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1st Line IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, England, United Kingdom
Hybrid / WFH Options
VoiceWorks
an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Salary … Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management … and expanding rapidly as new clients join us. A typical week as a SaaS/IT Support Engineer: Responding effectively to first-line support queries from customers via phone and email Providing accurate, efficient, and customer-focused responses Escalating issues to 2nd line More ❯
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1st Line IT Support

Warrington, England, United Kingdom
United Living Group
Join to apply for the 1st Line IT Support role at United Living Group Join to apply for the 1st Line IT Support role at United Living Group Get AI-powered advice on this job and more exclusive features. Overview … Job Description The experienced IT 1st Line Support Analyst will join a small but dynamic IT team dedicated to providing exceptional support in a fast-paced business environment. The successful candidate will have prior experience in IT 1st Line support … value from the onset and will require the analyst to resolve the majority of incidents on a first-time fix basis. Key Responsibilities Provide 1st line technical support to United Living Group users, resolving IT incidents and service requests efficiently. Manage and maintain Lenovo and More ❯
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1st Line Support Engineer

Bolton, England, United Kingdom
TieTalent
first time round and love delivering top-notch support? Is your communication as sharp as your technical skills? If so, this First Line Support Engineer role could be your next big move! We're on the lookout for someone who’s ready to be … diagnosing and resolving technical issues with a smile. Does this sound like you? Keep reading as your next challenge starts here! As a First Line Support Engineer, your responsibilities will include... Responding to phone and email support requests, diagnosing technical problems. Providing 1st … Following agreed process and procedures to ensure a smooth process and support. Maintenance of all IT service documentation. We are looking for a First Line Support Engineer with the following skills and experience... Experience working as a 1st Line Support engineer. More ❯
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1st Line Support Engineer

Chipping Norton, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of Owen Mumford. Acting primarily in a 1st line support capacity … you will need: Proven experience in a similar IT support role with end user facing responsibilities, ideally within a regulated environment. First line support experience or similar Previous experience of ticket logging systems and remote support tools. Strong knowledge of Microsoft products More ❯
Employment Type: Permanent
Posted:

1st line Support Engineer

Dartford, England, United Kingdom
Intec Select
1st Line Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role is ideal for a … and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email … to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer More ❯
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Service Desk Analyst / 1st Line Support Analyst

Peterborough, England, United Kingdom
DGH Recruitment
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis. As a … Service Desk Analyst/1st Line Support Analyst, you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come More ❯
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First Line Analyst: Desktop, Ticketing, Support, Helpdesk, Floorwalking

London, England, United Kingdom
Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced … Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I … for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for... Job DescriptionHelp Desk – Desktop Support More ❯
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IT 1st Line Support in Tamworth)

Tamworth, England, United Kingdom
Cast UK Limited
IT 1st Line Support, Tamworth, £27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support … for IT support via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and maintain IT equipment such as mobile devices … travel to other supported UK sites to provide in-person support What We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office 365, AD, Exchange More ❯
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1st Line Support Engineer

Warrington, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 1st Line Support Engineer, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 col-wide Job Description: Job role … 1st Line Support Engineer Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specializes in delivering solutions to high-profile government, banking, and defence sector customers. Due … to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. More ❯
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Software Support (1st Line)

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ernest Gordon Recruitment
Software Support (1st Line) Newcastle Upon Tyne £25,300 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support background … would be the first point of contact for clients providing IT software support, IT troubleshooting along with great customer service. The ideal 1st Line Software Support would have come from an IT software background, confident in a dealing with clients over the phone … Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1st Line Support, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland, Applications Support Reference : 19978 If you are interested in More ❯
Employment Type: Permanent
Salary: £24,000
Posted:
1st Line Support
10th Percentile
£22,750
25th Percentile
£25,000
Median
£27,500
75th Percentile
£30,000
90th Percentile
£37,500