9 Permanent 1st Line Support Jobs in the East Midlands

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

Role: 1st Line IT Support Salary £23k-£26k Depending on Experience Location Mansfield Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends) We are looking for a 1st Line IT Support Coordinator for a busy … Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the 1st Line IT Support role will have: Experience within a fast faced customer service role Ability to work on their own … Technician/2nd Line Support/3rd Line support/IT Engineer/First line support/second line support more »

We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »

1st/First Line Support Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. … After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1st Line Support position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »

1st … Line IT Support Leicester (LE1) £26,000 - £30,000 The Role We are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and … managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, addressing hardware issues on the floor with colleagues, while the remaining 50% will be dedicated to managing service requests and enhancing IT support processes. Key Responsibilities Your responsibilities more »

Job Title: 1st Line Support Engineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties: Provide technical … support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/or Service … to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls and deal with them in an more »

1st Line IT Support Engineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1st Line IT Support Engineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. We are looking for … growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

Title: IT Desktop Support The COMPANY Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that … The ROLE Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support. Duties will include; * Resolving End … Deeping Deeping St James Glinton Corby Oundle Wansford Oakham Colsterworth Corby Glen Langtoft Baston Uppingham Wittering Barnack King's Cliffe South Witham Alternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT Support Mana Resourcing is a specialist recruitment more »

ICT Manager Job Type: Full-time, Hybrid (2 days in the office) Location: Nottingham Salary: £51k - £55k An exciting opportunity has arisen for a skilled ICT Manager to lead a dynamic ICT team within a forward-thinking organisation in Nottingham. more »