1 to 6 of 6 Permanent 1st Line Support Analyst Jobs in the UK

1st Line IT Support Analyst - Bournemouth 1st Line IT Support Analyst/IT Service Desk Analyst with strong experience in an IT helpdesk or support role, is required by a leading company … Bournemouth. They will look at a recent graduate or somebody looking for somebody who has done some IT qualifications, looking to get into a 1st line role In this role you will be the first line of support for IT issues across the … timely manner and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role, or an IT graduate looking to get into IT support Working knowledge with helpdesk more »

Company description: ClearCourse Job description: The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base. You will be the first point of contact for our customers, via the telephone, emails more »

Support Analyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … , include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk … Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

First Line Software Support Analyst. … Salary £20,000- £22,000 Location - 100% Remote working My client is looking for junior support analysts, or graduates looking for their 1st IT support position. About the role This is an important role and requires an enthusiasm for IT and the ability to understand … flow of incoming cases and ensure customers are served promptly and efficiently. Gather information and log files to pass on to level 2 support Explaining possible solutions to customers using knowledge base articles Updating the Software Support ticketing system and customer database(s) with all daily more »

1st Line Support Helpdesk Analyst Maidstone £23k - £28k DOE Hours: 8am - 4.30pm Mon - Fri Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career … being supported by a forward-thinking company? Looking for a company to invest in your Training? As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … point of contact, providing exceptional telephone and remote support and if necessary an onsite response. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Duties Provide Remote more »