TechnicalSupport/1stline Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1stlineTechnicalSupport advisor to join their IT department. As 1stLineTechnical … SaaS platform Liaising with software partners to ensure high level of service for our clients. The ideal TechnicalSupport/1stline tech support person will have/be. Experience within Windows OS technical and software support. The desire more »
TechnicalSupport Analyst – Trading Systems – FIX – 1stLineTechnicalSupport Analyst is required to join our Financial Services client to provide 1stlinesupport to key trading applications. Based in London (full time in … the office), this is a permanent position, offering a competitive salary. You will be responsible for 1stlinesupport of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. … like you match the above and would like to hear more, please apply within. TechnicalSupport Analyst – Trading Systems – FIX – 1stLine Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »
Junior/Trainee Help Desk FirstLineTechnicalSupport Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can … gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk FirstLineTechnicalSupport Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer … IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk FirstLineTechnicalSupport Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and more »
Haverhill, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Hendron Pearce Limited
are used by many of the worlds leading global food processing and distribution companies. Working alongside both the retail & industrial teams to provide firstlinetechnicalsupport to both our customers and field engineers. We are looking for someone with energy and enthusiasm who … are assigned and escalated where necessary to the relevant support teams. Accurate data collection on the call handling database system. Provide firstlinesupport for both software and Hardware calls. Monitoring engineers in respect of call, location and status. Maintain the installation diary for … against agreed timescales. Provide a quality service for the customer which will include building good relationships, delivering training and first-class aftercare. Provide firstlinetechnicalsupport for both industrial and retail customers. Good product knowledge base of company's software & hardware (training provided more »
Saffron Walden, Essex, Little Chesterford, United Kingdom Hybrid / WFH Options
Polytec Personnel Ltd
30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1stLineTechnicalSupport person, fluent in both English and French, for our client based just outside Saffron Walden. … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1stLine IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1stLineTechnicalSupport Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge more »
st LineTechnicalSupport Service Desk (Mandarin Speaking) Position: Permanent Business: Music Concierge Worldwide Reporting to: Technical Operations Manager Location: Hybrid, would suit someone based in or around Hertfordshire Salary range: £25,000 - £30,000 per annum ________________________________________________________________ About our agency Music Concierge … leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agency spans other creative and technical disciplines, with a particular focus on wellness. www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media … well as customer service. You will be joining our technicalsupport team where you would be trained as both a 1stlinesupport agent and player build and preparation technician. Within the technicalsupport team, you would more »
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our … diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. Responsibilities Providing technicalsupport for clients and colleagues across a wide variety of functions. This will be done via multiple customer channels (including telephony, email … and collaboratively with colleagues where appropriate. Act as liaison point and coordinator to ensure necessary action is taken and updates provided. Developing detailed technical and process documentation Building product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME more »
