1 of 1 Remote Permanent 2nd Line Support Jobs in London

WSR are looking for a hybrid 2nd Line Support/Client Services Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager (rotating 1 week in office, 1 week remote working) Location: Central London Salary: £42K + Personal … with the client to ensure that they’re happy with the service. The role will deliver a high level of hardware and software support by efficiently providing technical assistance related to installations, upgrades, applications, email and operating systems. Duties and responsibilities: Assist end-users by providing Tier … and Tier 2 technical support to raise queries professionally while maintaining a high level of customer service and working with Tier 3 engineers effectively. This may be remote troubleshooting or involve site visits Take ownership of all technical queries, ensuring that they are resolved within accordance with each more »