Want to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2ndlineSupport Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very proactive in providing both hands on training … to further leverage Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2ndline, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues across … you to progress your skills and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2ndline/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and Active Directory Degree More ❯
Support Analyst, Support Engineer, 2ndline, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2ndlineSupport Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2ndLine Engineer looking for a … new challenge, or a 1st/2ndLine Engineer ready to take the next step in their career. The Support Engineer Role The Support Engineer will join a busy service desk, supporting over 1500 users across the UK. Working within a Microsoft environment, the Support Engineer will provide 2ndline technical support to over 50 sites, troubleshooting desktop, server, and network issues. This is a varied position suitable for a dynamic 2ndlineSupport Engineer who enjoys getting involved! The Company This industry giant delivers exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. More ❯
Desktop Support Analyst/2ndLineSupport Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2ndLineSupport Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users … levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … McAfee PGP, Bit locker) End point Enterprise deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2ndLineSupport Analyst More ❯
Role: 2ndLine IT Support Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2ndLine IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their managed service provider team based in Bromsgrove. This role offers … mobility and customer focus-holding a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-linesupport across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within varied environments. - Work confidently with … tasks associated with deployment & maintenance over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In Technology Group Ltd is acting More ❯
West Bromwich, England, United Kingdom Hybrid / WFH Options
Austin Fraser
to declare, “I love where I work!” and actually mean it. Laugh hard and... Job DescriptionOur client is a leading IT managed service provider are currently looking for a 2ndlinesupport person. They are seeking a talented 2nd/3rd LineSupport Technician to join their team to play … a key role in providing technical support and project delivery to customers.Strong... Birmingham Job DescriptionDesktop Support Analyst/2ndLineSupport AnalystI have an exciting new opportunity that has become available for a Desktop Support Analyst/2ndLineSupport Analyst to work for … a market leading Law Firm in Birmingham on a permanent basis.Technically resolves end users Incidents and... Birmingham Job DescriptionDesktop Support Analyst/2ndLineSupport AnalystI have an exciting new opportunity that has become available for a Desktop Support Analyst/2ndLineSupport Analyst to More ❯
Derby, England, United Kingdom Hybrid / WFH Options
Node4
Join to apply for the 2ndLine Network Support Engineer role at Node4 Join to apply for the 2ndLine Network Support Engineer role at Node4 Direct message the job poster from Node4 Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we … the role At Node4, we're dedicated to delivering exceptional IT solutions that drive business success. As we continue to grow, we're looking for a skilled and motivated 2ndLine Network Support Engineer to join our expert team based in Derby. This is your chance to work in a fast-paced, customer-focused environment … where innovation and service excellence are at the heart of everything we do. As a 2ndLine Network Support Engineer, you'll provide advanced support across our customers’ networks, ensuring reliability, security, and high performance. Working closely with both customers and senior engineers, you'll be a key player in resolving escalated issues More ❯
Our client is a large local government organization seeking an experienced 2ndLineSupport professional to join their team. This is initially a 3-month contract, which may be extended for the right candidate. Responsibilities include: Taking responsibility for, documenting, and resolving or escalating incidents and service requests received from ICS service users via email … Service Desk Manager and customers on breached calls, including logging, reporting, and escalating IT Data and Cyber Security issues. Working on a rotational basis for technical frontline telephone support, onsite jobs, and remote support within operational hours. Contributing to accurate recording of asset data by completing documentation and following procedures, including managing the ICS storeroom. Utilizing More ❯
2ndLineSupport Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2ndLineSupport Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2ndLine … services to a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2ndLinesupport across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup … switches, routers, and VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2ndLine or similar technical support role Solid knowledge of Microsoft environments Hands-on experience with Kaseya and Datto (or similar RMM/backup tools) Good More ❯
SecondLine Engineer - Networking & Systems Upgrade Focus Derby (On-site) £30,000 - £35,000 DOE Role: This internal IT support role is ideal for someone who thrives in a fast-paced environment with the freedom to manage projects end-to-end. you'll be the driving force behind keeping infrastructure secure, scalable, and future-ready. This … role offers exposure to a wide array of technology allowing you to build the skills to progress in your career. Your Responsibilities: Deliver both remote and onsite IT support to a variety of clients Diagnose and resolve hardware, software, and network problems efficiently Take responsibility for maintaining and monitoring IT infrastructure covering servers, networking equipment, and cloud platforms … Install and configure new hardware and software, ensuring smooth deployment and minimal disruption Play an active part in implementing cybersecurity best practices, including system updates and user awareness Support senior engineers on more complex technical challenges and project work Provide outstanding customer service, keeping users informed and ensuring all issues are resolved promptly The Ideal candidate would have More ❯
Bromsgrove, Worcestershire, England, United Kingdom
In Technology Group Limited
Role: Field IT Support Engineer (MSP Environment)Location: BromsgroveSalary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when technology needs a fix? If so, we'd love to meet … you. The Role: As a Field IT Support Engineer , you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware … our clients' systems run smoothly. From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 1st to 2ndlinesupport to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops, printers, and other peripherals SupportMore ❯
West Bromwich, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Sharp
2ndLineSupport Analyst West Brom, Birmingham (3 days office, 2 days WFH) Flexible working (Mon-Fri) Are you a talented and motivated IT professional? Committed to developing your career in IT? If you think excellent communication skills and a genuine desire and commitment to help are just as important as fixing ‘stuff’, then we … and understand your clients, deliver excellence to them alongside your team and watch your career in IT take off. Requirements · The ideal candidate will have a track record in 2ndLine support. · Technical qualifications are desirable but not essential as we provide the opportunity to gain the necessary accreditations. · Strong Microsoft 365 and Azure administration and troubleshooting More ❯
SecondLineSupport Analyst Location: Nottingham (fully onsite) Salary: £28,000 - £31,000 Clearance: SC Cleared or eligible Shifts: 24/7 rotating pattern A well-established IT services provider is seeking several SecondLineSupport Analysts to join its Technical Operations Command Centre in Nottingham. These roles come as part of … site role and would suit candidates with prior infrastructure support experience who are looking to develop their skills in a secure, enterprise-grade setting. Key Responsibilities Deliver 2ndlinesupport across a broad range of IT infrastructure technologies Monitor alerts and events, manage batch processing, and respond proactively to incidents Work to meet … call and incident management systems Collaborate with peers to improve operational efficiency and service quality Essential: SC clearance or eligibility to obtain Hands-on experience or exposure to second-linesupport in an enterprise IT environment Comfortable working in a 24/7 rotating shift model Familiarity with technologies such as SQL, Wintel, messaging systems, patching More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum Pension, Healthcare + more
Perfect role for an experienced IT Support Engineer who enjoys providing 2ndLine IT Support across core technologies. This role will be great for career development with scope to move to 3rd Line. Technologies include: Windows Server, Office 365, Active Directory, Cisco Networking, VMWare, Hyper V. This role is based on-site, Monday … to Friday, so you will need to live within a commutable distance to Market Deeping. IT Support Engineer - 2ndLineSupport Location: Market Deeping - On-site - Monday through to Friday. Salary: Negotiable dependent upon experience Required Skills Strong knowledge of Windows server (2016, 2019, and 2022) Microsoft Active Directory and Exchange experience Knowledge More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in … able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If you are looking for an More ❯
2ndLine IT Support Engineer - Solihull - £25K-£30K A 2ndLine IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting … by the wider team from the head office. No two days are the same, visiting different sites mainly around Solihull and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers … trips away Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2ndline, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment More ❯
Ellistown, Coalville, Leicestershire, England, United Kingdom
Big Red Recruitment
Support the UK's most automated distribution centre with 2ndline IT support, rollouts, and warehouse tech troubleshooting.Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting We are looking for an IT Support Technicians to join our client … a warehouse or logistics setting and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You’re looking for a step up from basic 1st/2ndline roles into a tech-led warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power them. What you’ll be … doing: Providing on-site 2ndlinesupport for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with warehouse, engineering, and IT teams Learning automation terms and systems (full training provided) What we’re looking More ❯
Role: 2ndLineSupport Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range … of clients. What You'll Do: Provide remote and onsite IT support to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customer … service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a More ❯